TESTIMONIALS
“Highly recommend the services of Edwin lake LTD.
Informative, clear and very genuine approach. Professional and reliable communication from start to end. Thank you very much!”
Informative, clear and very genuine approach. Professional and reliable communication from start to end. Thank you very much!”
Staple Hill, Bristol. January 2024
“People do business with people – so as well as being the appropriate expert for the work I needed carried out, it was important that I chose a firm who I could trust to do a good job, be efficient and very easy to work with. Too many professionals in the property trade can be prima donna’s – and that’s tiring and I don’t have time to massage ego’s – I just want a great job done by great people who I can personally relate to. I also needed someone local, who knew the area well.
I had checked the various adverts/web sites – all of which seemed to be designed to rebuff work, rather than welcome new clients, so I asked for recommendations in the “Born and Bred in the City of Bath Facebook Group”. Immediately, response started to come in, not just about Edwin Lake being an appropriate match, but a number specifically called out Emma (who would be the first point of contact) and how efficient and just lovely she would be to deal with.
Respondents were not wrong, and on the same day as Edwin Lake were engaged, Emma had organised a visit with the Property Management Company and the collection/return of keys etc. The valuation was carried out within days of engagement and the report followed the following week. Just no-nonsense solid professionalism, for which I thank you all.”
I had checked the various adverts/web sites – all of which seemed to be designed to rebuff work, rather than welcome new clients, so I asked for recommendations in the “Born and Bred in the City of Bath Facebook Group”. Immediately, response started to come in, not just about Edwin Lake being an appropriate match, but a number specifically called out Emma (who would be the first point of contact) and how efficient and just lovely she would be to deal with.
Respondents were not wrong, and on the same day as Edwin Lake were engaged, Emma had organised a visit with the Property Management Company and the collection/return of keys etc. The valuation was carried out within days of engagement and the report followed the following week. Just no-nonsense solid professionalism, for which I thank you all.”
Bath. January 2024
“I am extremely happy with the service from Edwin Lake. Both Richard and Emma have been very helpful and accommodating.
The report is comprehensive and the verbal feedback brilliant.
I have no hesitation in recommending this surveyor. The fee was most reasonable too. Thank you for your service – it is beyond appreciated.”
The report is comprehensive and the verbal feedback brilliant.
I have no hesitation in recommending this surveyor. The fee was most reasonable too. Thank you for your service – it is beyond appreciated.”
Warminster. January 2024
“The service provided by Richard and Emma (Edwin Lake Ltd) was conscientious, courteous, thorough, professional and informative. Whether agreeing dates or times or feedback from the survey, verbal and written, we felt we were in the hands of people who cared. After a few queries from us Richard went out of his way to double check a few things for us and provide more information and therefore reassurance. When one is in the process of making such a big decision about purchasing a house I could not think of a better company to help one ultimately make that decision.”
Frome. January 2024
“Richard Lake’s Home Buyer Survey Report provided exactly what we needed. His service throughout was exemplary. A phone call he made to us from the site was invaluable as it enabled us to ask further questions which he answered fully. His written report was comprehensive and easily understood, and his advice for future maintenance of the property and the likely costs thereof was of great value. We would recommend him highly to anyone.
We also found his assistant Emma very helpful and friendly in keeping us informed at every point.
Very many thanks!”
We also found his assistant Emma very helpful and friendly in keeping us informed at every point.
Very many thanks!”
Bath. January 2024
“Brilliant service from the whole team. Speedy responses. Very friendly service in person and via email and phone.
Received the report very quickly.
Absolutely first class service all round.
No hassle whatsoever.
Wouldn’t hesitate to use Edwin Lake again.”
Received the report very quickly.
Absolutely first class service all round.
No hassle whatsoever.
Wouldn’t hesitate to use Edwin Lake again.”
Kingswood, Bristol. January 2024
“Richard and his colleague Emma were extremely helpful throughout the whole process of arranging the survey and answering initial questions, discussing the survey itself on the same day and then with follow up questions following the issuing of the final report. They were happy to respond on any occasion both before and after the survey, and went above and beyond with the level of service provided. We will be recommending using their services to all of our friends and family.”
Portishead, Bristol. January 2024
“Emma was so helpful and was able to accommodate an appointment for us within our tight timeframes. The communication was excellent throughout. Richard was great and efficient, we were really grateful at the speed he was able to produce our report. My preference is always to use an independent business and the service did not disappoint.”
Bristol. December 2023
“Very efficient, polite and prompt. Good clarity. Can’t comment on the report as it goes straight to the housing association and there’s not a n/a choice.”
Bath. December 2023
“Richard Lake did a level 3 survey for us and gave us a very in-depth phone call on the results and also an extremely well detailed and put together document on the survey.”
Calne. December 2023
“Comprehensive and professional report. Particularly liked the verbal ‘greatest hits’ report made from car immediately after survey concluded and the rapid admin support via e-mail to my initial approach.”
Timsbury, Bath. December 2023
“I thought the Homebuyers survey we had from Edwin Lake was excellent. We have moved several times and it was by far the best experience we’ve had.
It was promptly done, the survey options and recommendation were well explained, the report was well produced and the on-the-day verbal report was clear.
Above all it was pragmatic. It highlighted the issues but put them in context.
Would absolutely recommend.”
It was promptly done, the survey options and recommendation were well explained, the report was well produced and the on-the-day verbal report was clear.
Above all it was pragmatic. It highlighted the issues but put them in context.
Would absolutely recommend.”
Limpley Stoke, Bath. December 2023
“From the start, Edwin Lake have been helpful and professional. Emma explained the process of the Government HTB Survey and it was more than expected. The in-depth report was more detailed and realistic than a previous surveyor we instructed. Richard conducted the survey and went around our home in a timely fashion. He pointed out things I never even considered and was professional throughout. The final report was realistic and we are now on our way to settling our Government HTB Equity Loan. I could not recommend this company enough. Should we purchase another property, I would use them for a home survey.”
Warminster. December 2023
“Really organised service with great communication from the whole team. Richard kept me posted of his ETA on the day and carried out the survey in an efficient manner. Despite being right before Christmas the report was prepared for me within just a few days.”
Thornbury. December 2023
“Emma was so helpful and was able to accommodate an appointment for us within our tight timeframes. The communication was excellent throughout. Richard was great and efficient, we were really grateful at the speed he was able to produce our report. My preference is always to use an independent business and the service did not disappoint.”
Bristol. November 2023
“I am happy with Edwin Lake Ltd. They were speedy and provided a reasonably comprehensive report.”
Bristol. November 2023
“Richard was extremely helpful and gave a thorough verbal overview on the day he completed the survey which was very helpful as it enabled us to ask questions whilst the property was fresh in his mind. Overall a very good service.”
Bristol. October 2023
“Richard has been really helpful particularly by taking the time to explain his findings on the phone on the day of the inspection. He has also remained available for any questions in the following weeks. I greatly appreciate his help and advice.”
Bath. October 2023
“From first phone contact, communication from Emma was very good, explaining what to expect and booking the survey with the vendors. There was a 3 week wait for the survey (a popular surveyor), but Richard, who did the survey, also communicated well. I felt the survey was thorough and reported well, with plenty of photographs of his findings. The report gave us a good idea of the short and medium term maintenance to expect, and Richard answered my remaining questions by phone. The valuation was useful, and enabled us to negotiate a price reduction on the purchase. Highly recommended.”
Bristol. October 2023
“Having used a number of surveyors over the years, I found Richard to be both thorough and unusually pragmatic. It is relatively easy for a surveyor assessing an old house to report a long list of problems and issues – which Richard did very thoroughly – but what was much more useful is the way in which he took a very pragmatic view of the general condition and items that needed addressing, going beyond the standard RICS 3/2/1 ratings. I would definitely recommend Richard.”
Bath. October 2023
“Richard Lake responded promptly to my request for a Building Survey and Valuation, and on the day of the Survey he arrived at the property punctually. He was thorough and professional in his approach, and his Report, which was delivered to me on the date that he had specified, was comprehensive and easily understood. His fees were reasonable, and Richard never proposed additional services to enhance his fees. I can recommend Richard highly to prospective clients.”
Bristol. October 2023
“Richard is very professional, his survey report is very thorough. I would have no hesitation in recommending him.”
Combe Down, Bath. October 2023
“Very fast response on all fronts. Booked in quickly, and had the valuation back on a few days. Very helpful team. Thanks.”
Weston-super-Mare. October 2023
“Professional and friendly business. I was very satisfied from my initial enquiry to completion of the well-presented, comprehensive survey report. I would highly recommend.”
Bishop Sutton. October 2023
“I cannot recommend Edwin Lake enough. They are highly professional, punctual and provide an excellent level of customer service. The rapid responses and turnaround times has made the buying/selling process much easier.”
Bristol. October 2023
“Great job, the report is very professional and informative. Highly recommended!”
Bath. October 2023
“Booking the appointment was straightforward and confirmed by email very promptly.
The surveyor arrived on time and was prompt and efficient. Follow up information was received in a timely manner. Would recommend this provider.”
The surveyor arrived on time and was prompt and efficient. Follow up information was received in a timely manner. Would recommend this provider.”
Bath. September 2023
“Richard provided a very clear service, taking me through his initial findings, making sure I understood, providing an excellent written report, and providing opportunity for any further questions. Would use again and recommend for others.”
Bath. September 2023
“Edwin Lake did an excellent job with my mother’s survey and valuation for her new flat in a retirement village. Both the written and verbal reports were very thorough and all of the questions we had thought to ask were answered before we asked them! Wouldn’t hesitate to recommend this company.”
Bath. September 2023
“I was recommended Edwin Lake Surveyors by a friend and they did not disappoint. Richard created an impeccable and very thorough survey. He also talked me through it all on the phone in such a concise way. As a first-time buyer it really gave me the reassurance I needed. Would certainly recommend to anyone looking to buy a home in Bristol.”
Bristol. September 2023
“Highly professional service, detailing was superb and the follow up call from Richard was really useful. I asked for consideration to be given to the possibility of a side extension as well as the standard survey and his information was crucial in helping me decide whether to proceed.”
Yate. August 2023
“Very pleased with the valuation that we needed on our property. Richard and Emma were a pleasure to deal with and we received a thorough and informative report.”
Bristol. August 2023
“Very efficient service and report explained to me at the time of the inspection and the written report was received in the timeline as promised. Very happy with the valuation and professionalism of Richard and Emma.”
Corsham. August 2023
“Excellent from start to finish. Great communication from Emma and Richard, quick to respond, and an excellent and clear report with some great advice from Richard.”
Leigh Upon Mendip. August 2023
“I was extremely pleased with the Homebuyer Report and Valuation carried out by Edwin Lake Ltd.
Richard telephoned me on the day of the survey to discuss a few issues and the overall condition of the property.
The report itself was very well presented, easy to understand and included photographs of some concerns mentioned in the report which was helpful.
Queries that I had after receiving the report were answered very quickly by Richard.
I would recommend this company to carry out a survey and I must say that when I first made contact with them, Emma was so helpful and knowledgeable when explaining the process to me.”
Richard telephoned me on the day of the survey to discuss a few issues and the overall condition of the property.
The report itself was very well presented, easy to understand and included photographs of some concerns mentioned in the report which was helpful.
Queries that I had after receiving the report were answered very quickly by Richard.
I would recommend this company to carry out a survey and I must say that when I first made contact with them, Emma was so helpful and knowledgeable when explaining the process to me.”
Whitchurch, Bristol. July 2023
“Edwin Lake provided a great service and were really patient when reorganising surveys while we waited to get an offer accepted. As first time buyers I found them to be really helpful and would recommend them.”
Filton, Bristol. July 2023
“Edwin Lake managed to fit our surveys in within 2 weeks. Communication throughout was great. Richard called after he had carried out the survey in the property and gave me a thorough breakdown of everything he found and the written report that followed was very easy to follow. Would definitely recommend.”
Patchway, Bristol. July 2023
“Richard Lake provided the most comprehensive survey I have ever received, & the service throughout was impressive.
The extensive glossary & typical house diagram illustrating some building elements referred to in the report were particularly helpful.
I rarely feel confident regarding recommendations, but have no such reservations about Edwin Lake Ltd.”
The extensive glossary & typical house diagram illustrating some building elements referred to in the report were particularly helpful.
I rarely feel confident regarding recommendations, but have no such reservations about Edwin Lake Ltd.”
Bath. June 2023
“Fantastic communication right from the start.
Emma was very professional and extremely helpful. I was guided through all the options they offer and given very good advice before selecting the right product for us and the property we were intending to purchase.
I was sent a variety of information to read through which again was very helpful in choosing the right product.
On the day of the survey, we were contacted by Richard the surveyor who gave us a very thorough verbal feedback about the survey. This was followed up by the full written report after about a week. This was very easy to read and understand. It outlined all the major and minor parts of the survey. Richard was on hand to answer all of our questions and queries following the written report.
A wonderful service provided by all the staff and would highly recommend them.
Thank you.”
Emma was very professional and extremely helpful. I was guided through all the options they offer and given very good advice before selecting the right product for us and the property we were intending to purchase.
I was sent a variety of information to read through which again was very helpful in choosing the right product.
On the day of the survey, we were contacted by Richard the surveyor who gave us a very thorough verbal feedback about the survey. This was followed up by the full written report after about a week. This was very easy to read and understand. It outlined all the major and minor parts of the survey. Richard was on hand to answer all of our questions and queries following the written report.
A wonderful service provided by all the staff and would highly recommend them.
Thank you.”
Bristol. June 2023
“Richard and Emma were great to work with – very responsive and diligent.
Richard called me following the level 2 survey to discuss his findings and check if I had any further questions. He then provided a detailed level 2 report and valuation promptly. I would be happy to recommend Edwin Lake’s services.”
Richard called me following the level 2 survey to discuss his findings and check if I had any further questions. He then provided a detailed level 2 report and valuation promptly. I would be happy to recommend Edwin Lake’s services.”
Chippenham. June 2023
“I would highly recommend Richard lake he was very thorough with good communication, verbally on completion of the survey and through the survey report 7 days later.
He was available to talk through issues raised and gave advice when asked.
He seemed genuinely interested in the progression of the property and I was most impressed when emailed some 4 weeks later to check if there was any more he could help us with.”
He was available to talk through issues raised and gave advice when asked.
He seemed genuinely interested in the progression of the property and I was most impressed when emailed some 4 weeks later to check if there was any more he could help us with.”
Farmborough, Bath. June 2023
“Richard and Emma have provided an excellent service. The survey was easy to arrange, understand and Richard gave special consideration to the changes to the property we had outlined.
The best part was that Richard made clear which problems were expected and how these could be resolved over time, and which problems were unexpected and needed special consideration.
We will definitely be recommending them to others.”
The best part was that Richard made clear which problems were expected and how these could be resolved over time, and which problems were unexpected and needed special consideration.
We will definitely be recommending them to others.”
Bristol. May 2023
“Having bought & sold a number of properties over the years, the Surveyor I had previously engaged in more recent years had subsequently retired. I initially engaged Richard @ Edwin Lake for a roof survey, related to where Spray Foam insulation was in the property. Richard provided a most comprehensive, professional & diligent report & was happy to follow this up with a phone call.
Having now found a property to purchase – 1890’s large Victorian detached property, I once again engaged Richard & Edwin Lake having been impressed with the previous roof survey on another property. The level of detail & diligence, along with clear demonstration of significant experience & expertise from Richard for the Level 3 report was excellent & even exceeded the level of details of previous Level 3 / Full Structural Survey reports I’ve had from another well respected local firm previously.
Richard also took the time to phone me on the day of survey & discussed through quite extensively an outline of his findings – with an extremely comprehensive report then following in writing a few days later.
All contact with both Richard & Emma has been excellent & if you are looking for a diligent, experienced surveyor, my two recent experiences from engaging Richard @ Edwin Lake have proved to be extremely good & I am very happy with the service & professional expertise received..”
Having now found a property to purchase – 1890’s large Victorian detached property, I once again engaged Richard & Edwin Lake having been impressed with the previous roof survey on another property. The level of detail & diligence, along with clear demonstration of significant experience & expertise from Richard for the Level 3 report was excellent & even exceeded the level of details of previous Level 3 / Full Structural Survey reports I’ve had from another well respected local firm previously.
Richard also took the time to phone me on the day of survey & discussed through quite extensively an outline of his findings – with an extremely comprehensive report then following in writing a few days later.
All contact with both Richard & Emma has been excellent & if you are looking for a diligent, experienced surveyor, my two recent experiences from engaging Richard @ Edwin Lake have proved to be extremely good & I am very happy with the service & professional expertise received..”
Clevedon. May 2023
“We were very pleased with the service we’ve received from Edwin Lake Chartered Surveyors on the house which my daughter has just bought in Frome. Richard and his colleague Emma were both great to deal with, and Emma’s correspondence was prompt and sensible. Richard’s verbal report and written homebuyer survey were comprehensive and helpful, including reassurance on some specific concerns of ours, and the cost was extremely reasonable – not the cheapest quote we’d obtained but by no means the most expensive either, and very good value for the money. We were able to negotiate a small reduction in the purchase price on account of an issue which Richard noticed that we hadn’t appreciated from our own viewings, and the seller also carried out some work to address a couple of other points he’d raised. All in all we were very satisfied – thank you both very much!”
Frome. May 2023
“Richard and Emma have been very helpful throughout the entire process. The report was very thorough and they made sure that we understood it fully. Highly recommend.”
Brislington, Bristol. April 2023
“Very professional and quick service. Pro-active communication.”
Patchway, Bristol. April 2023
“I submitted an online enquiry about booking in a valuation. Within 10 minutes I had a phone call from Emma, who was able to answer all my questions (shared ownership property) and arrange a valuation just two days later. Richard arrived perfectly on time and was very informative and professional. The report arrived earlier than originally expected. Fees are very reasonable. Communication was prompt and professional. I would use Edwin Lake again and recommend to others.”
Bristol. April 2023
“The conversation I had on the phone directly after the Survey was carried out was insightful and quickly informed me about the scope of works I would be looking at if purchasing the property. The surveyor report was thorough and clear and has been invaluable to help discuss works necessary with builders.”
Bath. April 2023
“Absolutely brilliant, extremely friendly and helpful from beginning to end. The survey itself was very thorough highlighting everything we needed to know. The verbal report was great explaining everything within the house and answering all my questions, and the written report was very easy to understand and just an all-round must when buying a house in my opinion. Overall would highly recommend.”
Bristol. March 2023
“Superb service from Richard and Emma who kept me fully up to date as regards progress with the valuation. The valuation was carried out on time and the written report followed shortly thereafter. I required a RICS Valuation for Inheritance Tax purposes and telephoned two other surveyors who both tried to talk me into having a more comprehensive survey at greater cost; this was not required for the purposes of IHT. Richard was honest with me and told me that a Valuation Report was all that was required. The report comprised of eleven pages and I am 100% satisfied with the service and the report..”
Bath. March 2023
“The service we had from Edwin Lake was great from start to finish. Emma was very helpful when I initially called to enquire and book the survey. And the survey carried out by Richard was thorough and comprehensive. Richard also called to talk through the survey findings and helpfully followed up further with regard to a few queries we had. I wouldn’t hesitate to recommend Edwin Lake to anyone needing a home survey prior to purchasing a property.”
Hilperton, Trowbridge. March 2023
“Richard and Beverly were absolutely lovely in dealing with my mum and her property and Emma was brilliant in getting things organised. I wouldn’t hesitate to recommend them to anyone who is looking for a family business with a great customer focus. The whole valuation from first contact to receiving the report has been so simple and the communication timely. If you’re looking for a professional service at a competitive price then these are the people you should look up to”
Radstock. March 2023
“Couldn’t be happier with the service from Edwin Lake Ltd. As this was my first property purchase, I was completely green but the homebuyer’s survey I received was invaluable. Richard also patiently answered all my questions once I’d gone through it. I’m writing this from my new kitchen and I couldn’t be more grateful.”
Bath. February 2023
“Good communications right from initial enquiry.
Telephoned me on the day of the survey with a quick overview and then written account emailed soon after.
Would highly recommend.”
Telephoned me on the day of the survey with a quick overview and then written account emailed soon after.
Would highly recommend.”
Bath. February 2023
“Found on internet. It is always difficult in these circumstances to be sure what you getting but were always very approachable and helpful which gave one confidence. Gave no appearance of chasing money and doing things unnecessarily. Liked their flexible, and pragmatic approach to the task. Very good at keeping in touch and letting you know how matters were progressing. Would recommend and happily use again.”
Saltford. February 2023
“Thanks Richard for a top notch quality service. We’ve used your home buyer surveys twice now and would absolutely recommend you. Emma in the office is wonderful too. So helpful and kind, a pleasure to deal with. Great team!”
Bath. January 2023
“Edwin Lake provided a very efficient, friendly service. From Emma in the office to Richard carrying out the survey, it was all streamlined and reassuring.
Richard talked through the survey results on the day of the inspection and answered all my questions in detail. The full report followed a few days later with clear recommendations for items which needing following up. I would certainly give them 5*s!”
Richard talked through the survey results on the day of the inspection and answered all my questions in detail. The full report followed a few days later with clear recommendations for items which needing following up. I would certainly give them 5*s!”
Norton St Philip. January 2023
“Edwin Lake responded to my request promptly and arranged a date in that suited me, Richard came to do the valuation and was very polite and professional. He gave me loads of information that I needed and couldn’t have asked for more. The communication between the office (I spoke with Emma) was great and friendly, always responded in good time and again very helpful!
I will be using Edwin Lake again if ever needed and would highly recommend.”
I will be using Edwin Lake again if ever needed and would highly recommend.”
Salisbury. January 2023
“Very helpful and user-friendly service. I chose them because in their first email they wrote that they would handle all admin based on the information I had already given, and they did. It really was effortless from my end – the first (and probably only) time I’ve experienced that in the house purchasing process. Report seemed thorough and the photos at the end are very useful. Thanks.”
Westbury. January 2023
“Edwin Lake Ltd are a lovely firm to work with! They tended to all the questions I had very quickly, had a reasonable fee and got my valuation done super quickly. They responded to emails so I did not have to do any chasing up and also whilst doing the valuation for my property they were happy to explain everything in detail. I would 100% recommend and would most certainly use their services again myself.”
Swindon. January 2023
“Fast, professional and comprehensive service. I used Edwin Lake for a valuation report, and delighted with the service, so will almost certainly use them when I need a Level 3 survey later this year.”
Bristol. January 2023
“Richard was extremely diligent and helpful in providing the survey. We received a call shortly after he had visited the property, and he subsequently helped us with a number of queries and follow up. Could not have asked for more.”
Bath. December 2023
“A thorough and professional survey and very helpful in answering any queries.”
Bristol. December 2022
“We found Richard Lake, thorough, open, friendly and all to willing to walk the second mile if asked. A delightful and knowledgeable person to deal with. A true professional and yet an excellent communicator.”
Wells. December 2022
“I was very pleased with the service I received from Edwin Lake Ltd. I was pleased to receive a phone call from the surveyor to explain what he had put into the report and I received a very detailed written report shortly after. Very good service indeed.”
Bath. November 2022
“I was really grateful to Emma and Richard for being so flexible. I had lots of delays on my property purchase and they were incredibly accommodating and patient with this. The communication was really clear and Emma helped to make a really stressful situation as easy as possible for me.”
Weston, Bath. November 2022
“I was delighted with the service I received from Edwin Lake Ltd. I had to obtain a valuation report prior to listing my flat and contacted them on recommendation of a friend. Emma was incredibly helpful and responsive and went out of her way to arrange this at a time that worked for me. Richard was friendly, thorough and produced a useful report in a timely manner. I wouldn’t hesitate to recommend the company and will definitely utilise their services again.”
Horfield, Bristol. November 2022
“Emma and Richard have both been here extremely attentive and professional throughout the whole process.
Richard called me after the survey to provide me with an overview, which was extremely helpful as it enabled me to ask initial questions and provided the report the following week as promised.
The manner in which everything has been conducted is highly recommended to anyone looking to take a survey out on their home.”
Richard called me after the survey to provide me with an overview, which was extremely helpful as it enabled me to ask initial questions and provided the report the following week as promised.
The manner in which everything has been conducted is highly recommended to anyone looking to take a survey out on their home.”
Bath. October 2022
“From the moment Emma answered the phone I knew I was speaking to a Professional and Courteous practice. She listened to me and then described the three levels of survey I could have and we agreed on a Level 2.
Mr Lake is a professional in every sense of the word and we were able to discuss the survey whilst he was on site.
I paid his fee by cheque immediately.
The written copy arrived soon after and of course I would recommend both Emma and Mr Lake to anyone who wants to feel “in safe hands.
Thank you both.”
Mr Lake is a professional in every sense of the word and we were able to discuss the survey whilst he was on site.
I paid his fee by cheque immediately.
The written copy arrived soon after and of course I would recommend both Emma and Mr Lake to anyone who wants to feel “in safe hands.
Thank you both.”
Malmesbury. October 2022
“Required a quick turn around on a valuation to be carried out on shared ownership property to which Edwin lake responded and carried out within less than a week. Quick turn around, and very polite friendly and helpful staff on the phone and carrying out the valuation.”
Radstock. October 2022
“I was very happy with the service we received from Edwin Lake Ltd. The speed and efficiency of response to our initial enquiry and subsequent enquiries exceeded my expectations. Any communication was always professional but friendly. Past experience with surveys had left me feeling they were largely a box-ticking exercise, but on this occasion, I felt the surveyor was both genuinely interested and took care over providing sound advice. Would certainly recommend.”
Brislington, Bristol. September 2022
“I looked at various agencies to carry out a survey on a property that I have now purchased and decided on Edwin Lake. I believe I made the correct decision. They were prompt and efficient and I was very impressed with both the verbal feedback and the report. The verbal report I received straight after the survey had been carried out was very good and quickly put my mind at ease, it also gave me a chance to raise any queries i had whist the surveyor was at the property. They were also £100.00 cheaper than any of their rivals. I would have no hesitation in recommending them to family and friends.”
Warminster. September 2022
“Edwin Lake managed to fit our surveys in within 2 weeks. Communication throughout was great. Richard called after he had carried out the survey in the property and gave me a thorough breakdown of everything he found and the written report that followed was very easy to follow. Would definitely recommend.”
Patchway, Bristol. September 2022
“Would highly recommend, everyone was professional and very helpful.”
Longwell Green, Bristol. September 2022
“He was recommended to me by three separate people, they all couldn’t praise him enough, if we were to move again, we would definitely use them again.”
Frome. September 2022
“Emma was friendly and helpful in her response to my request for a Level 3 house survey. This involved a wait of three weeks, due to the demand for Richard’s services, but the wait was worth it.
Richard’s report was careful and thorough and was set out in clear and accessible language, with priority sections highlighted and with useful photographs. I was impressed by Richard’s offer (which I took up) of a phone discussion both immediately after his survey visit and after my receipt of his report.
At my request, he and Emma also helpfully supplied a printed, as well as digital, copy of the report and a list of registered local building services.
Altogether, they provided an excellent service that was above and beyond my expectations.”
Richard’s report was careful and thorough and was set out in clear and accessible language, with priority sections highlighted and with useful photographs. I was impressed by Richard’s offer (which I took up) of a phone discussion both immediately after his survey visit and after my receipt of his report.
At my request, he and Emma also helpfully supplied a printed, as well as digital, copy of the report and a list of registered local building services.
Altogether, they provided an excellent service that was above and beyond my expectations.”
Bradford on Avon. September 2022
“We booked a level 3 survey on a detached Victorian house with a cellar, extensions and outbuildings. We had a level 3 survey on our previous property which was nowhere near as detailed as the one Richard did for us. I emailed a list of specific things I was concerned about beforehand (to add to the general survey). Richard called us while still at the property and talked through the findings. This was very useful and allowed me to comment and ask for a clarification/re-check on a couple of points. Overall I felt the communication was excellent both with the survey and the bookings (through Emma). A very professional service.”
Bristol. August 2022
“I am really happy with the service this company provided. Emma went above and beyond, smoothing out a problem I had while she was on holiday! Richard was professional and a pleasure to deal with. I haven’t got a bad word to say. Thank you very much.”
Bristol. August 2022
“Richard, Surveyor and Emma (office staff member) offered an outstanding, professional and friendly service from the time of initial contact through to the delivery of the survey. Richard’s willingness to provide a (same day) verbal report, immediately the survey is completed is particularly helpful and serves to clarify issues that will arise in the final written report. We had used Richard’s services previously and had no hesitation in employing him again.
Thank you Richard and Emma.”
Thank you Richard and Emma.”
Bradford on Avon. August 2022
“Richard and Emma were so helpful and quick in responding from the very first email. They were polite and kind and always willing to answer any questions. Richard was very thorough in his work – the inspection itself and the report too. He was also willing to accommodate and be flexible wherever it was needed – when we couldn’t decide which survey to have done, he talked it through with us patiently and helped us very much in the process. This was our very first survey we had done (as we are a young couple, buying our first home) and they were very patient and understanding as we didn’t know everything and they were always happy to help.
We would highly recommend Edwin Lake Ltd to anyone!”
We would highly recommend Edwin Lake Ltd to anyone!”
High Littleton. August 2022
“I called around quite a few companies to obtain a quote as Edwin Lake was fully booked for a few weeks and I wanted to get someone around asap, however after calling around I found that they were the best priced, very friendly and helpful too. Definitely recommend the wait and to use them :).”
Weston-super-Mare. July 2022
“Fab service, Emma and Richard have been very helpful and been really great at responding with everything we needed to get our valuation and cooperation with Target HCA. Would recommend them and will use them again for sure!”
Bath. July 2022
“Very fast service! Came out within a week of calling and did a very fair valuation! Will use them again in future. Fairly priced too which helps!”
Warminster. July 2022
“Outstanding service from a friendly and experienced surveyor. Simple booking process, good availability and thorough verbal and written reports made our lives really easy. Would definitely recommend.”
Bishopdown, Salisbury. July 2022
“We very much enjoyed working with Richard and Emma. They were extremely responsive. The report was very thorough and professional, and we appreciated Richard talking us through his findings and the time he took to respond to our questions. We would definitely recommend him to anyone who is looking for a surveyor!”
Brislington, Bristol. June 2022
“I can’t recommend this company enough and would definitely use again and would recommend to family and friends.
Professional yet friendly and always quick to respond to any queries.
The report was very clearly laid out and done in a professional manner, couldn’t ask for more.”
Professional yet friendly and always quick to respond to any queries.
The report was very clearly laid out and done in a professional manner, couldn’t ask for more.”
Winscombe. June 2022
“The surveyor rang us after the survey and gave us detailed information on the property which allowed us to make a decision immediately.
This was invaluable to us. We have never had this interaction before. We were able to ask pertinent questions, which were answered with a no nonsense approach. Detailed information. Extremely diligent.
Outstanding service which we will use again.”
This was invaluable to us. We have never had this interaction before. We were able to ask pertinent questions, which were answered with a no nonsense approach. Detailed information. Extremely diligent.
Outstanding service which we will use again.”
Standerwick, Frome. June 2022
“Richard was terrific. He took on and commented on our many requests, provided a detailed and in-depth report and gave follow up advice and support whenever we needed it. Thoroughly recommend Richard and Emma at Edwin Lake.”
Corsham. June 2022
“Highly professional service. Quick turnaround and good advice. Would highly recommend – thank you!”
Bath. May 2022
“In 2012, Richard at Edwin Lake completed a full building survey for a property we were buying. The survey was to a very high standard indeed, as commented on by the builders and architect who worked on the property after. So in 2022, and after several recommendations to friends who also had a great experience with Edwin Lake, we engaged again. This year’s survey was similarly high standard and addressed all aspects of the survey that we needed it to. Highly recommended.”
Tormarton. May 2022
“We are extremely pleased we ordered this report! Richard Lake was thorough, timely, and took the time to explain everything. We appreciated his quick and thoughtful responses to our queries. The items in the report were useful, and we did investigate them, and saved some money. Next time we buy a house, we will consult Richard without hesitation!”
Batheaston. May 2022
“I would like to say that it has been a pleasure doing business with you, thank you for being responsive to queries and flexible in arranging the survey date. I will be sure to recommend you.”
Box. April 2022
“I would definitely use this company again as they kept me informed of any changes so the communication side of the process was pretty good honestly which made a nice change. The valuation was carried out without any fuss and again the communication was good the valuer asked if it was okay to move to other areas of the house before doing so and he was happy to answer any of my questions even the daft ones. And at the end, he spent time again answering my questions and explaining what he had done and what would happen next. Overall I was really happy with the whole procedure the price seemed fair and the service was performed without any fuss and done to a good standard.”
Bristol. April 2022
“I booked to have my valuation and the team were very helpful in getting me a suitable slot. The day of valuation was punctual and informative. I would highly recommend this company. Top marks from me.”
Westbury. April 2022
“We are extremely pleased we ordered this report! Richard Lake was thorough, timely, and took the time to explain everything. We appreciated his quick and thoughtful responses to our queries. The items in the report were useful, and we did investigate them, and saved some money. Next time we buy a house, we will consult Richard without hesitation!”
Patchway, Bristol. March 2022
“Excellent information and explanations given, both as verbal feedback and written report. Useful, prompt and polite communication received at all times.”
Bath, March 2022
“Edwin Lake were friendly, helpful and prompt with their service provided. I contacted Edwin Lake after receiving a recommendation from a friend and I could not have been happier with the service provided. I will be happy to recommend Edwin Lake to anyone who requires a similar service.”
Salisbury, February 2022
“I was incredibly impressed with the level of service I received, it was easy to book an appointment, staff were friendly, communication was great and was reasonably priced. I would definitely use in the future and highly recommend to others.”
Bristol, February 2022
“Richard provided exemplary service and was excellently supported by Emma in his office.”
Bathwick, Bath, February 2022
“Richard and Emma were both very helpful in arranging & carrying out the survey for us. Richard called us directly after the survey to discuss his findings and the report itself was very thorough and helpful. They gave us complete peace of mind in buying our property. We would highly recommend to any friends or family when buying a house..”
Bath. February 2022
“Edwin Lake were professional, friendly and efficient. I would definitely recommend them to a friend and use them again in the future. The report itself is easy to read and understand.”
Frome, January 2022
“The service Richard provided was excellent and the survey report thorough and informative. Not only did Richard call me on the day of the survey to brief me but once I’d read the survey, he happily spent quite some time answering further questions over the phone. Thank you Richard – and Emma – for all your help!”
Bath, January 2022
“Swift communication with an efficient and friendly service. Very helpful for us as first time buyers.”
Frome, January 2022
“A* service!! We can’t highly recommend Edwin Lake Ltd enough. Richard and Emma have been amazing throughout and we couldn’t have found a more trustworthy company! We will be using them for every house purchase we make in the future. Their communication was excellent from the very first call. Richard’s thorough inspection and explanation was extremely helpful during our house purchase. We will be recommending them for years to come. Thank you so much! 100 out of 10!!””
Trowbridge, December 2021
“I found Edwin Lake Surveyors while on the lookout for a Local Surveyor to carry out a Level 2 Homebuyers report on my flat and my expectation has been exceeded along each stage of the process. From the minute that I enquired, I got outstanding service from Emma who sorted out everything for me. Then when Richard did the Survey, I got a very easy to read and understand report and he answered all my questions on the survey in a very simple manner. I cannot fault the service received. Edwin Lake has been the best part of my whole house buying process so far. Highly Recommended.”
Bristol, December 2021
“Edwin Lake were extremely responsive when arranging the dates for the valuation of the property and were very accommodating around access to the property. The report was returned ahead of the estimated time and was very concise. Overall an excellent experience and service.”
Emersons Green, Bristol, December 2021
“Excellent service. Prompt verbal feedback followed by very extensive and thorough survey.”
Wookey, November 2021
“Very efficient, friendly and timely service, good communication and prompt report, would highly recommend.”
Bath, November 2021
“The report for the help to buy valuation was the most well priced I could find online. The actual report was very professional, and having worked in the mortgage industry, more comprehensive than more expensive surveys from mainstream providers. I would happily use their services again.”
Paulton, Bristol, November 2021
“One of the reasons why I chose Edwin Lake Ltd was because of their 5 star ratings on google and now I understand why they currently have a 5 start ratings. Because the customers service is fantastic! I found Edwin Lake Surveyors while on the lookout for a Local Surveyor to carry out a Level 2 Homebuyers report on my flat and my expectation has been exceeded along each stage of the process. From the minute that I enquired, I got outstanding service from Emma who sorted out everything for me. Then when Richard did the Survey, I got a very easy to read and understand report and he answered all my questions on the survey in a very simple manner. I cannot fault the service received. Edwin Lake has been the best part of my whole house buying process so far. Highly Recommended”
Bristol, October 2021
“Edwin Lake’s valuation was first rate. The cost was very reasonable, the terms and conditions were clear and easy to understand. The valuation was undertaken professionally and the report was produced quickly and completely met my needs. Would highly recommend. Thank you.”
Patchway, Bristol, October 2021
“We received a comprehensive verbal report on the day of inspection. A week later, we received the full written report, setting out the condition of the property and recommendations for improvements. A first-class service and great value for money, thank you.”
Wick, October 2021
“Edwin Lake were very professional with the survey carried out and the report was completed quickly and well-presented and at a reasonable price. Would highly recommend them.”
Paulton, Bristol, October 2021
“Richard and his team were very helpful from start to finish, adding case notes to my file as I added in requests from searches that were done (radon, water etc) and very accommodating and easy to communicate with. Richard called me on the day after the survey was done and spoke to me about the main points from the survey in great detail. He was also very prompt in returning the report within the week of the survey itself and we exchanged numerous calls discussing the finer details of the report. He was invaluable in helping investigate issues that could affect the sale of the property and kindly offered to support with formal letters and advice that could be used by solicitors during the sale process. I would highly recommend his services to anyone in the area.”
North Stoke, Bath, October 2021
“Emma and Richard have been absolutely brilliant, from conducting Home Buyers Surveys to Property Valuations. I also can’t thank Emma enough for her advice and knowledge regarding selling my shared ownership property when I first contacted them (a rather complex and daunting process!). I highly recommend Edwin Lake and would use them time and time again. Thank you for all of your help over the last 4/5 months.”
Bristol, September 2021
“I am absolutely recommending Richard from Edwin Lake as he was very polite, thorough and had an understanding of the area to give me a fair price for my flat which sold in 2 days! Thank you so much.”
Yate, September 2021
“Richard Lake carried out a level 3 survey for us on a large barn conversion we were hoping to buy. He was very happy to talk to us during the survey and before and after writing his very extensive report. This report highlighted some issues with the conversion of the property along with strong advice not to proceed with the purchase until the vendor had met certain conditions. After much negotiation the vendor could not meet our requirements and so we did not buy the property. Although this may seem like a disappointing result, we are very grateful that Richard helped us to ‘dodge a bullet’. Our solicitor told us that Richard’s report was the most extensive, informative and best written of any report she had seen – and she’d seen a few! Thanks Richard.”
Woolverton. September 2021
“Thank you to Edwin Lake and Richard for all of their help and advice, accommodating us with a quick turnaround within our short timescale. From the initial call to Edwin Lake and all throughout the process, they were very professional. I would definitely recommend.”
Bristol. September 2021
“The service delivered by Richard and his team was excellent. They delivered on time and the report was exactly what we needed to proceed to probate. Communication with the office team (Emma) was always prompt and helpful. Thanks.”
Bristol. August 2021
“Excellent service. Very good communication from whole team, especially when we had need of additional help, long after the survey was completed. Highly recommended.”
Shrewton. August 2021
“Very happy with the service we received, Richard was very friendly and helpful. We would be happy to recommend.”
Calne. August 2021
“The inspection undertaken and report written were both extremely thorough. I was impressed that Richard made contact prior to the visit to discuss any areas I particularly wanted covered (with a view to carry out later works on the property). I was updated while Richard was on site, so I had an immediate verbal report a week before the written one. The report showed that Richard had a deep understanding of older properties and how they should be sympathetically maintained and restored. I have been delighted with the service.”
Corsham. July 2021
“I needed a valuation in a hurry for a help2buy sale. Within a week I had the report I needed and all for a price that was much better than the surveyor who had let me down.”
Westbury. July 2021
“Very impressed at the prompt and professional service. Clear communication throughout and excellent people to deal with. Would recommend Edwin Lake to anyone looking for a valuation for their Help To Buy loan redemption purposes.”
Bristol. July 2021
Would highly recommend Edwin Lake. Not only were they the quickest turnaround time but quality and detail of the survey exceeded my expectations.”
Stoke Gifford, Bristol. June 2021
“Great interaction from start to finish. A response was almost immediate when I emailed – everything was prompt and efficient.”
Brislington, Bristol. June 2021
“Excellent local service for a valuation in Bristol which was high quality and quick with a competitive price. Would recommend other people to use Edwin Lake.”
Bedminster, Bristol. June 2021
“Emma went out of her way to find us a date for the survey in spite of a high volume of work, and communicated politely at all times. Richard’s call on the day was extremely thorough and he took the time to answer all questions. The report was very thorough and informative, and Emma kindly answered all follow up questions and even recommended an electrician who we have been very pleased with. Thanks so much for making a stressful time less so, and great job!”
Leigh-Upon-Mendip. May 2021
“Richard & Emma were very helpful from the very start. They were quick to respond to queries, helped to answer our concerns pre, during and post survey and the report produced was of a great standard that was also easy to read. Highly recommend using this service.”
Corsham. May 2021
“Emma and Richard were fantastic; kind, courteous and efficient. They made the whole process very easy and we have been very happy with their hard work.”
Bath. May 2021
“Emma dealt with our requests in a timely, professional and friendly manner. We had examples of survey reports to view before we decided which one would suit our needs. Richard gave us advice before the survey and after. He was again professional and friendly explaining answers to any of our questions clearly. I wouldn’t hesitate to use Edwin Lake services again.”
Trowbridge. May 2021
“I was very pleased with the speed and professional service provided.”
Emersons Green, Bristol. May 2021
“The valuation service was excellent. Such a friendly and helpful team. The valuation was organised and conducted efficiently and effectively. I received the report quickly. The report was detailed and well-researched. The cost of the service was extremely reasonable compared to other companies! As a result of my experience, I would highly recommend their services.”
Kingswood, Bristol. May 2021
“I was recommended by a friend who had previously used Richard for a Homebuyers report prior to purchasing a house and couldn’t have been more pleased with the service we received! Everything was well communicated from initial contact to the report being sent and it was a really thorough report which we used to negotiate with our sellers. Thank you so much for providing the reassurance we needed when buying our first home!”
Bath. April 2021
“We were extremely impressed with not only the detail level within the report, it was also very good value for money. We also emailed over an evening with the initial enquiry and had responses from Emma within an hour. Very quick replies and very personable. Richard also phoned me on the day of the survey whilst still at the property and gave me a very comprehensive and easy to understand break down. Thoroughly recommend Edwin Lake.”
Bath. April 2021
“Thoroughly impressed with overall service. From booking the appointment with Emma, who was very helpful and knowledgeable to meeting Richard who carried out the valuation in a prompt, professional manner. I would hesitate to recommend their services.”
Radstock. April 2021
“A thorough, comprehensive job from start to finish. Excellent communication from everyone we dealt with. We felt the level three survey was worth every penny and will use Edwin Lake again.”
Bath. April 2021
“The receptionist was very polite, helpful and knowledgeable. I received a prompt and professional service at a competitive price by a local company. I am very happy with the outcome.”
Bristol. April 2021
“The service was quick, professional and exactly what we needed. Would definitely recommend. Thankyou.”
Bristol. April 2021
“I received excellent service all the way through my dealings with Edwin Lake, and I was also kept updated with progress on the survey and kept well informed on the timescales.”
Bath. April 2021
“We are beyond grateful and impressed on how Richard has carried out his inspection and service. He and his team were very prompt in replying to all our queries and very honest and reassuring. I definitely highly recommend them. Excellent!”
Bath. March 2021
“Thank you Richard for your helpful, comprehensive, practical and easy to read survey report. It was also extremely reassuring to speak to you on the day of the survey before receiving your full report. We are very grateful also for your continued advice since your report, when our solicitor unearthed issues with the property.”
Combe Down, Bath. March 2021
“Richard is very efficient in his job. I like the same day phone call update and keeping the buyers in the loop. He returns call easily and very accomodating. Will definitely hire him again if we purchase another property.”
Bath. March 2021
“Great experience using Edwin Lake for a Home Buyers Report. They were responsive to our deadlines and the verbal and written report were very informative and understandable. Would recommend.”
Fishponds, Bristol. March 2021
“The inspection undertaken and report written were both extremely thorough. I was impressed that Richard made contact prior to the visit to discuss any areas I particularly wanted covered (with a view to carry out later works on the property). I was updated while Richard was on site, so I had an immediate verbal report a week before the written one. The report showed that Richard had a deep understanding of older properties and how they should be sympathetically maintained and restored. I have been delighted with the service.”
Gastard, Corsham. March 2021
“I needed a valuation in a hurry for a help2buy sale. Within a week I had the report I needed and all for a price that was much better than the surveyor who had let me down.”
Westbury. March 2021
“I contacted Edwin Lake to carry out a RICS accredited valuation report on my home to fulfil Help to Buy requirements to sell. From the outset the communication was great, easy to book a date that suited and they even helped with a few questions I had. The report itself was perfect for what I needed. I’d definitely recommend Edwin Lake.”
Shepton Mallet. February 2021
“Edwin Lake went above and beyond when it came to our survey, we learnt so much about the house we were looking to buy! They discussed with us the report very clearly and were contactable even several weeks after the inspection. In the end, it helped us negotiate a good price on the house. Efficient, detailed, clear and contactable – The Best Surveyors you will find!”
Bristol. February 2021
“Professional and friendly service which really helped us ensure we were buying the right house at the right price.”
Bath. January 2021
“I called Edwin Lake to get a quote for our survey and spoke to Emma, the kindest lady who spent time explaining the different options to me. She sent over sample reports for me to consider which type of survey would be best for us. There was a six week wait because of COVID and Emma took the time to reassure our sellers that we were keen and that if there was a cancellation, the survey would be brought forward. We were grateful that this was actually the case, so our survey was completed quickly and Richard called us on the afternoon of the survey to go through everything in detail with me. He patiently answered my questions and followed up with a full report within the week. I would recommend Edwin Lake and am grateful to them for their support.”
Coleford, Radstock. January 2021
“Excellent professional service. Fully researched and well presented valuation report. Excellent customer care and communication leading to a very efficient service. All costs are transparent so there are no hidden charges from the outset. Overall I would highly recommend this service.”
Bristol. December 2020
“Your service was wonderful, from my initial enquiry through to the advice following the inspection and report itself. I don’t think your service could be improved! Both Richard and Emma provided an excellent service, always friendly on the phone, returned calls, and responded to emails very quickly. You helped ease pressure and stress on what can be a very stressful situation!”
Bath. December 2020
“Brilliant service from start to finish. Best communication, advice and report ever received when buying a property. Wouldn’t hesitate to recommend or use again.”
Bath. November 2020
“Cannot recommend Edwin Lake enough. Superb service. Absolutely faultless. From helping to accommodate dates for the survey, communication and quality of the report. Everything was excellent. Would not hesitate to use them again.”
Bristol. November 2020
“Richard and Emma were brilliantly helpful throughout the process, and the thorough and meticulous building survey report they provided was critically important to our purchase decision.”
Bradford on Avon. November 2020
“Edwin Lake are very professional in their approach. They thoroughly explained everything in detail and were a pleasure to work with.”
Bath. November 2020
“Great service, would highly recommend.”
Bristol. October 2020
“The service was faultless from start to finish and always very friendly.”
Bristol. October 2020
“Richard’s report was very detailed and thorough. The call on the day to discuss issues was extremely helpful. The opportunity to call to discuss findings after reading the full report was invaluable, Richard was always available and His expert knowledge and advice helped with our negotiations. I wouldn’t hesitate to recommend Richards services. Thanks.”
Bath. October 2020
“The survey was easy to understand and helpful in the purchase of our new house.”
Corsham. September 2020
“Richard Lake fitted me in as an extra because I was local and required only a limited survey and this saved a wait of a number of weeks at this busy time. He was very personable and thorough in his approach and provided advice which is working well.”
Bath. September 2020
“An insightful and thorough survey that flagged a number of issues that we were able to approach the vendor about.”
Bristol. September 2020
“The service we received from the initial call through to the report review was extremely helpful, thorough, and professional. Highly recommend.”
Bath. August 2020
“The service provided was exemplary. The price was extremely competitive, the communication throughout was great and the turnaround time equally as good. Would highly recommend and work with again in the future.”
Paulton. August 2020
“I found every aspect of the service faultless, from start to finish.”
Frome. July 2020
“We found Edwin Lake and other staff very helpful and efficient. An extremely good survey. Would thoroughly recommend this company.”
Warminster. July 2020
“The team at Edwin Lake were brilliant from our initial enquiry to the detailed comprehensive report we received once the survey was complete, you could not fault the service we received. They organised access to the property which for us worked really well due to our work commitments. We would really recommend their services to our friends and family and would use them again for any future house purchases.”
Bath. July 2020
“The report was really clear. I was well communicated with – particularly in light of the pandemic having an impact on timeframes for the reports being completed. Thanks for the thorough report.”
Frome. June 2020
“Excellent communication from start to finish. The immediate verbal debrief following the inspection and finished report was extremely detailed and helpful and Richard was able to answer all our questions.”
Bath. June 2020
“Always a bit tricky picking someone who you may never have worked with before or will again in your life, but I was really pleased with Edwin Lake from the initial contact from Emma through to the thorough and comprehensive report being issued. Good job.”
Bath. May 2020
“I was very happy with the service I received from Edwin Lake. I felt that Richard did a very thorough job and provided me with honest, evidence-based opinions. He was quick to respond to questions and provide additional information when requested. Emma was also very professional and personable throughout.”
Bath. May 2020
“Excellent service, clear pricing and really helpful customer support.”
Bath. April 2020
“We had a very short timescale in which to obtain a valuation for our help to buy loan. It was so quick and easy to arrange this with Emma and Richard, who were very helpful throughout the process and were willing to arrange this for us urgently. This put our minds at ease during a stressful time.”
Emersons Green, Bristol. April 2020
“We were very pleased with all aspects of the service by Edwin Lake in providing a Homebuyer report. Communication was excellent, the report was thorough, and the verbal feedback on the day of the survey was particularly welcome. The cost was very reasonable. Can recommend without hesitation.”
Bath, April 2020
“Very thorough, friendly and professional service, verbal feedback was delivered immediately following the survey, which was really helpful, Richard comes highly recommended.”
Acton Turville. March 2020
“Richard reported to the house right on time, was professional yet affable throughout, gave his complete attention to our problem, offered his conclusion explaining how he reached it making himself available for questions at the end. A thorough written report followed.”
Bath. March 2020
“As a historic environment professional, I was very pleased to be able to commission Richard for a survey on a listed building I was hoping to purchase and obtain sensible advice to assist my decision about how to proceed. His appropriate recognition of the issues and early feedback enabled us to have a pragmatic discussion about his findings on the survey within hours which I found extremely valuable. I would highly recommend Edwin Lake for a detailed and robust building survey as well as exemplary customer service, all at an exceptionally reasonable rate for the amount of time spent on site and level of detail in the report. Thank you!”
Bath. March 2020
“Excellent service, clear pricing and really helpful customer support.”
Patchway, Bristol. March 2020
“We had rebuild valuation surveys done for both our home and our office. Richard and Emma are extremely easy to work with and very professional. Everything is very clearly set out and very reasonably priced. We would have absolutely no hesitation in recommending them. EXCELLENT IN EVERY RESPECT!”
Frome. March 2020
“I was very impressed with the service right from initial contact through to the report being issued. Everyone was very helpful and quick.”
Amesbury, Salisbury. February 2020
“Found them very easy to use. Smooth process and talked through the whole report with me. Great customer service. We will certainly be using them again.”
Bath. February 2020
“We were extremely impressed by the thoroughness of the service we got. We found the report really helpful and surprisingly easy to read despite the length and the necessary jargon that needed to be in there. Richard was extremely helpful in explaining everything in detail by phone, just after carrying out the survey. Emma was very helpful in arranging everything for us. We found the price to be very reasonable for what we got in terms of quality. There may be cheaper options out there but after reading reviews of those other providers we felt an extra £100 was well worth the money when we were risking £100,000s. No brainer really and I wouldn’t hesitate to recommend Edwin Lake to anyone in the area. Thank you very much!”
Frome. January 2020
“We received a great service which was both detailed and greatly supportive. They also offer a very competitive pricing structure. We have already recommended them and will carry on doing so.”
Bath. January 2020
“I contacted a number of firms to seek a valuation report for redemption of a Help to Buy loan. Edwin Lake were the only firm I spoke to who demonstrated an immediate clear understanding of the requirements and were prompt and diligent throughout the valuation process.”
Salisbury. January 2020
“Brilliant professional service from start to finish. Would absolutely recommend. Thank you.”
Bradford on Avon. December 2019
“Edwin Lake provided us with an exceptional service from start to finish, we were highly impressed with the level of contact and the companies responsiveness to emails. Our survey was undertaken at the earliest available opportunity and we were given a summary very quickly after. We were incredibly happy with the level of detail captured in the survey and would highly recommend Edwin Lake.”
Chapmanslade. December 2019
“Was particularly good. Very impressed with Emma’s dedication to the job replying to emails at all hours. We were so impressed that you are doing another survey for us on the house we plan to buy. This is all at a very good price. Thanks.”
Bristol. December 2019
“I found Emma to be very helpful over the phone, and Richard was very thorough with his report and generous with his time in explaining what everything meant. I have already recommended Edwin Lake’s services to a friend as I was very pleased with the service and the competitive price.”
Frome. December 2019
“From the first phone call to Edwin Lake we had nothing positive experiences. Swift, professional and thorough from start to finish, the team made sure we got a comprehensive report, but more importantly, a comprehensive understanding of the home we were buying. Richard took the time to answer all of our questions and made sure we felt like we had his time, as well as his expertise.”
Coombe Dingle, Bristol. December 2019
“Edwin lake were excellent throughout. The survey was very comprehensive and I had the report within a week of the survey itself. I would thoroughly recommend using Edwin Lake.”
Bristol. November 2019
“We used Edwin Lake recently for a valuation for probate. The whole experience from start to finish was excellent – professional, efficient and completely stress-free. Both Richard and Emma were very accommodating and the report was sent to us promptly which was much appreciated. We would recommend and use Edwin Lake again without a doubt. Many thanks..!”
Bath. November 2019
“Very good, very efficient. Always providing updates and keeping contact. Would highly recommend.”
Keynsham, Bristol. November 2019
“The whole process was undertaken with complete professionalism from start to finish. Communication was proper, prompt and professional. Exactly how you would expect a top class organisation to behave.”
Bath. October 2019
“Great service, very thorough and happy to answer follow up questions. Helped us to ask the right legal questions too, would not hesitate to use them again and would happily recommend to others.”
Bristol. October 2019
“Fantastic service from start to finish. They were very accommodating and flexible in getting us an appointment as soon as possible. Richard gave a full debrief by phone right after the visit, which meant we could get advice on next steps straight away. The report was thorough and well presented. Highly recommended!”
Bath. October 2019
“Richard reacted quickly to provide a HomeBuyers report for us at very short notice. His verbal feedback the same afternoon was very much appreciated, and he took on board our specific concerns and provided suggestions and considered responses to these. The written report followed a few days later, and he was also happy to discuss further points that cropped up later in our property buying process. We are very happy with the service from Edwin Lake, efficient, professional and very good response times and fantastic communication along the way. Definitely recommended.”
Bath. October 2019
“Professional and bespoke service that was exemplary from start to finish. Highly recommended.”
Holcombe. October 2019
“I am very impressed with the high quality of the report and would have no hesitation in recommending this company. Very through, Highly professional and great communications.”
Frome. October 2019
“Edwin Lake Ltd., were very easy to deal with and the survey was done quickly and at a very reasonable price. We will certainly recommend them to friends and family.”
Evercreech. September 2019
“Quick and easy, would recommend and use again. Fantastic value.”
Corsham. September 2019
“Extremely professional and comprehensive report. Edwin Lake also arranged drains and electrical surveys. The overall detail we received has meant we can make an informed decision re purchasing and will help with future work we wish to carry out. Highly recommend.”
Bathampton. September 2019
“I have used Edwin Lake for two property purchases. Richard Lake’s work is incredibly thorough and the detail provided in his reports is second to none.”
Bristol. September 2019
“I found the service from Edwin Lake excellent, from the speed of communication, ease of arranging a date and access through to receiving the valuation.”
Nailsea. August 2019
“Great service! I sampled a few other competitors at similar prices and Edwin Lake’s report layout and content was far superior. Very happy once the report was provided with the level of attention and detail which was provided.”
Peasedown St John. August 2019
“Would recommend this company if you need a detailed professional report.”
St Andrews, Bristol, August 2019
“I had an excellent experience with your company outlining the procedure beforehand and speedily making the necessary arrangements. The feedback afterwards was prompt and comprehensive. My experience could not have been improved. Thank you.”
Bath. August 2019
“Edwin Lake’s service was precisely what we wanted; prompt attendance with no fuss in making arrangements, thorough assessment work and a pragmatic approach to reporting: no mountains made of molehills, just carefully considered potential courses of action where issues were identified – and good advice on where to find further information.”
Frome. July 2019
“I would thoroughly recommend Edwin Lake. Their service was exemplary and the speed with which they carried out the valuation of our property and prepared the report was extremely efficient. Both the office staff and the surveyor were polite and friendly and kept in good contact with us throughout the experience.”
Trowbridge. July 2019
“An absolutely brilliant practice. Communication and standard of the survey was second to none. I am a first-time home buyer and felt I was in the safest of hands, thank you very much. I would gladly recommend your service.”
Bristol. July 2019
“I was very pleased with the excellent service provided by Richard and Emma who were both very helpful.”
St Andrews, Bristol. June 2019
“I am extremely satisfied with the professionalism and speed of service from Edwin Lake. The survey report was prepared with great detail, whilst written in a convivial tone – which made reading and comprehending the content all that much easier. I would not hesitate in recommending Edwin Lake to family, friends and colleagues.”
Bath. May 2019
“Very helpful and reassuring attitude from both surveyor and support staff. Content, context and contact were very excellent.”
Bath. May 2019
“Not only was the survey the lowest price quoted from all the companies I contacted, but Emma and Richard were both very patient with my lack of knowledge in this area and provided excellent explanations, great communication and a detailed report. Additionally, I did not feel pressured to make use of their services, whereas every other company I contacted were very pushy. Thanks for everything!”
Bradford-on-Avon. May 2019
“Excellent service from Richard. Very detailed and comprehensive. Happy to recommend his services.”
Blandford Forum. May 2019
“I can’t fault the service I have received from Emma and Richard at Edwin Lake. Emma has been knowledgeable and helpful, polite and delightful – she is always happy to listen and advise and is always on the ball. Richard carried out a very thorough Building Survey for me, which although went into great detail, it was easy to understand. I cannot fault the service. Richard called me after his site visit to explain his overall findings and then produced the report. He even made time over the Easter break to call me and discuss my concerns. Nothing has been too much trouble and the service and professionalism, coupled with the approachability of Emma and Richard, in my mind, make this company second to none and I’d therefore thoroughly recommend their services to anyone buying a house.”
Farrington Gurney. April 2019
“Richard reported to the house right on time, was professional yet affable throughout, gave his complete attention to our problem, offered his conclusion explaining how he reached it making himself available for questions at the end. A thorough written report followed.”
Bath. March 2020
“As a historic environment professional, I was very pleased to be able to commission Richard for a survey on a listed building I was hoping to purchase and obtain sensible advice to assist my decision about how to proceed. His appropriate recognition of the issues and early feedback enabled us to have a pragmatic discussion about his findings on the survey within hours which I found extremely valuable. I would highly recommend Edwin Lake for a detailed and robust building survey as well as exemplary customer service, all at an exceptionally reasonable rate for the amount of time spent on site and level of detail in the report. Thank you!”
Bath. March 2020
“Edwin Lake provided clear, easy to understand and actionable advice for our purchase. In light of our tight timescales, Edwin Lake provided ample opportunity for telephone discussion of the key findings, which enables us to make informed decisions whilst we were waiting for the report (which promptly followed soon after). Where risks/defects were found, Edwin Lake provided a useful risk grading, including timescales for action and budget costs, which we could then factor into the final negotiations of our property purchase.”
Bath. April 2019
“This survey and the service provided by Richard were instrumental in gaining insight into issues with the property that resulted in the sale not going forward due to the vendor’s lack of interest in addressing structural issues, issues with wiring, insulation, etc. Without the survey, we would now be facing a lot of very expensive fixes!”
St George, Bristol. April 2019
“I have previously used another very good surveyor that has now retired and he recommended Edwin Lake Ltd, I am very pleased with his recommendation and will continue to use Edwin Lake in the future.”
Chilcompton. April 2019
“I have been incredibly impressed by the efficiency of the service from start to finish. My calls were dealt with with speed and the Building Survey Report itself was incredibly detailed and clearly communicated – I would not hesitate to recommend their services.”
Box. March 2019
“We were very happy with our experience with Edwin Lake. After our initial enquiry they responded very quickly, and we didn’t have to wait very long for our inspection to be carried out. The surveyor phoned us from the property and gave us a very thorough verbal report of his findings, focusing on areas we’d asked him to look at specifically. The written report arrived a week later, as expected, and was again very thorough and very clear. We would highly recommend Edwin Lake.”
Frome. March 2019
“I requested a Homebuyers Report for a flat in Bath. The service provided by Richard Lake was extremely professional from start to finish. The survey was extremely thorough, and final report exceptionally detailed whilst being presented in coherent fashion. Outstanding service.”
Bath. March 2019
“Very thorough report carried out promptly. The telephone conversation following the survey was appreciated to get an idea of the findings. Very good value for money.”
Bath. March 2019
“Service was brilliant – can’t think of any improvements. Would recommend to friends.”
Bath. February 2019
“Edwin Lake provided an excellent no fuss service in a very prompt manner. I requested a Home Buyers Survey and the surveyor did a very thorough job at a very reasonable price. I received an electronic copy of the report which was very detailed and easy to understand and had lots of useful photographs. Very happy to recommend.”
Clevedon. February 2019
“We were first time buyers and Emma was reassuring and easy to talk to over the phone. Anything I wasn’t 100% sure about she explained clearly and was very understanding. Richard carried out our survey and he was very thorough. He highlighted things that I would never have thought about and gave us good ammunition when we went back to the vendor to renegotiate.”
Bristol. February 2019
“The report and service were first class, Richard phoned after completing the survey to talk me through his findings. I also found Emma very helpful and professional. Will be using again.”
Corsley, Warminster. February 2019
“Edwin Lake Ltd were recommended to me and I have to say they provide a first class service. Are highly professional and provide a sound structured report at competitive prices. I highly recommend this company.”
Frome. February 2019
“Emma was fantastic and incredibly helpful as was Richard. They explained everything clearly and concisely and I would highly recommend their services.”
Emersons Green, Bristol. February 2019
“Thank you for a clear and detailed report of the property in Bath. It was always easy to communicate and your report was very thorough and highlighted our particular concerns. We would definitely recommend your service to other homebuyers and sellers in Bath.”
Bath. January 2019
“We are really grateful for the service provided by Edwin Lake. My husband and I are new to home buying and Richard and Emma guided us through the whole process. Great service, would fully recommend.”
Corsham, January 2019
“Having seen Edwin Lake attend and carry out a survey for the Buyers of a property I was selling, I had no hesitation to instruct them for a property I wished to purchase four months later. Excellent service as well as great admin/back up as well.”
Binegar, Radstock, January 2019
“Excellent service received from Edwin Lake. Communication was excellent throughout and Richard remains very helpful with follow up questions.”
Bath. January 2019
“Excellent work – and the after survey response and discussion was above and beyond any service I have had previously.”
Frome. December 2018
“Meticulous, thorough and concisely conveyed, the quality of Richard’s verbal and written reporting provided us with a very comprehensive assessment of the property we are looking to purchase. Without this, there is every possibility we’d have overlooked some rather important considerations during the buying process. I can honestly say that there is nothing for which more could have been asked, it is very apparent Richard is highly competent in what he does which is invaluable when it comes to a transaction the magnitude of a property purchase. Thank you for all your support Richard.”
Bathampton, Bath. December 2018
“From my first contact with Emma to inquire about booking a survey, I was impressed by the professionalism, customer service and good knowledge, especially when compared to other surveyors I had contacted for a quote. On the day of the survey, I had a good conversation with Richard who updated me on his initial findings and within a week the written report arrived. Richard was easily accessible and helpful when we needed to discuss some of the points in more detail and I wouldn’t hesitate in recommending him to anyone looking for a good quality surveyor.”
Swainswick, Bath. November 2018
”I was very pleased with the survey, the valuation and the information provided. Due to the valuation, we were able to renegotiate and Edwin Lake helped support this process by providing further details, above and beyond the report. We were very pleased and in future will come back to Edwin Lake.”
Frome. October 2018
“We were really impressed with the service provided by Richard. He called us immediately after the valuation to feedback to us on his findings and we had several calls afterwards to discuss the report. We would recommend Richard to anyone who needs an in depth, honest report. Thanks for all your help Richard.”
Bath. October 2018
“Efficient and professional service. Great customer service, detailed verbal and written reporting – a great service all round.”
Bath. October 2018
“Richard attended the property for about 3.5 hours and met me there for a briefing on the state of the property. As a result of his report I was able to renegotiate with the seller by 5,000 pounds.”
Peasedown St John, Bath. September 2018
“Great and helpful service all round, nothing to fault.”
Frome. September 2018
“Friendly and professional service. Very happy to recommend.”
Bath. August 2018
“Richard prepared a very thorough report which left us reassured to go forward. He also was willing to meet us on site and walk us through everything, which was incredibly helpful, since some of the report can be technical. We would recommend and use again (although hopefully not soon!).”
Bath. August 2018
“Excellent, thorough surveys and valuations. Picked out important issues. Gave advice on projected costs of works needing to be done. Comprehensive service.”
Combe Down, Bath. July 2018
“Service was amazing from the first enquiry to the final report. Everything made very clear and simple and we are more than happy with the service and result. Thank you.”
Nunney, Frome. July 2018
“Thorough, clear and personable service from this company. I was able to specify certain areas I was worried about on my house survey and he paid extra attention to them. Loved that the surveyor rang with a précis of his findings on the day of the survey just to give a speedy idea of the house’s condition.”
Bath. July 2018
“Edwin Lake was recommended to us and we were very happy with the service provided. We were given the opportunity to meet with him at the end of the survey to run through findings which really helped. A potential need to update the septic tank of the property we were purchasing due to new regulations was highlighted which would otherwise have been missed by us. We were able to negotiate a satisfactory agreement with the seller.”
Bradford on Avon. July 2018
“Quick, professional and excellent value.”
Downend, Bristol. June 2018
“Very friendly and accommodating staff and excellent survey which also included a phone call to discuss findings.”
Bath. June 2018
“Edwin Lake provided a professional service, with good communication. We particularly liked the phone call after the survey, where we were verbally given the information for the report and we could discuss any concerns. I would use the company again and recommend it to others.”
Hutton. May 2018
“Very well conducted survey that has helped us a lot with making a final decision. We will definitely recommend Edwin Lake. Very reliable service and good value for money.”
Bristol. April 2018
“Richard provided an extremely comprehensive and valuable service that helped us make some key decisions. I wouldn’t hesitate to recommend Edwin Lake.”
Combe Down, Bath. April 2018
“The service provided by Edwin Lake – a property valuation for probate purposes – was first class. From the initial contact to the delivery of the written report, the service was delivered swiftly and professionally. Both Richard, who carried out the valuation, and Emma, who managed the process, were helpful and are a credit to the firm.”
Bradley Stoke, Bristol. April 2018
“The report was very detailed and well laid out. Great value for money.”
Peasedown St John. March 2018
“Many thanks for your service which was efficient, thorough and well communicated.”
Frome. March 2018
“Excellent Service, Highly Recommended.”
Frome. March 2018
“My first contact was with Emma whose charming and relaxed manner coupled with professionality assured me I’d definitely come to the right place. From then on everything went very smoothly and easily. The very comprehensive valuation report from Richard was with me in under two weeks, and all this at a very competitive price. Would highly recommend.“
Redland, Bristol. February 2018
“Really pleased with service from start to finish. Emma was very helpful and took the time to discuss the different survey options and answer any questions I had. Our surveyor, Peter Bennett contacted us on the afternoon of the survey to discuss his visit which was very helpful. Very happy with the Homebuyers report. Many thanks!”
Holt. February 2018
“I can’t thank Emma and Richard for the quality and speed of service they provided. We required a homebuyers report and being 1st time buyers, my husband and I weren’t very familiar of the process or what to expect. However Emma explained it all to us very well and the report from Richard was way more detailed than we thought it would be, which made our purchase decision that much easier as we knew exactly what we were working with. The fact that they only take payment upon completion of the survey and delivery of the report went long way in instilling our trust in using them. So pleased we chose Edwin Lake! Can’t recommend the team highly enough!”
Bristol. February 2018
“Richard was very helpful and professional. Wouldn’t hesitate to use him next time.”
Cliftonwood. Febraury 2018
“This was a very thorough piece of work. The surveyor took great pains to brief us in detail by telephone in the immediate aftermath of his survey, before he wrote his report. He dealt promptly and helpfully with our follow-up questions and provided useful clarification when asked to do so.”
Frome. February 2018
“Richard and his team were professional, efficient and affordable. They were more than happy to provide both a thorough and detailed survey plus offer appropriate advice regarding potential future works. Richard’s advice regarding appropriate restoration work in a late 1800s property has been consistently accurate when discussing this with Builder’s and we would recommend him for this reason in many contemporary Bristol/Bath properties. Should we need to use a surveyor again in Bristol Edwin Lake will be our first port of call.”
Bristol. February 2018
“The service was efficient and friendly. The charges were explained in a transparent and clear way.”
Bristol. February 2018
“We are first time buyers and completely new to the property world. From the first time I contacted Edwin Lake I was always kept fully up to date with everything and informed promptly with all developments and findings. A fantastic survey and service I would recommend to anyone.”
Bath. January 2018
“It was great to meet Peter at the property a quick wander round with him helps put the report into perspective when we came to read it.”
Ditcheat, Shepton Mallet. January 2018
“Edwin Lake is an extremely professional company. Extremely prompt response. Survey was terribly well-written. Nothing is too much trouble for Emma who is also professional and extremely prompt in answering any queries.”
Weston Super Mare. January 2018
“Excellent very professional service from start to finish. Highly recommended!”
Hanham, Bristol. January 2018
“Richard was very helpful and professional. Wouldn’t hesitate to use him next time.”
Cliftonwood. January 2018
“Excellent service, professional and friendly. We would definitely use again.”
Bruton. January 2018
“I was very happy with the service that I received from Edwin Lake. From my initial enquiry, the lady I spoke to was extremely helpful and she followed everything up via email. The report itself was accurate and came back very quickly which was very helpful for us. I would not hesitate to recommend them or use them again in the future.
Calne. January 2018
“Superb service. Emma was extremely helpful. Richard provided an excellent service and was very helpful in answering questions and discussing issues. 5 star service.”
Bath. December 2017
“Emma Baker was very efficient as a first point of contact and Peter Bennett was very thorough and even commented on our future extension plans and alterations which helped a lot.”
Norton St Philip. December 2017
“I highly recommend Edwin Lake: efficient and attentive service with attention to the essential detail.”
Frome. December 2017
“Excellent customer service (again), thorough and responsive.”
Southville, Bristol. December 2017
“We could not fault Emma or Richard. Emma was the first person we contacted and we didn’t get any further down our list. We would certainly use them again.”
Kingswood, Bristol. December 2017
“Excellent service and very useful detailed thorough report.”
Frome. November 2017
“We have commissioned the services of Edwin Lake five times in the past and found them to be very professional. On one occasion there were serious defects at the property which were not apparent on face value. Richard Lake’s advice prevented an expensive mistake. Highly recommended.”
Bath. November 2017
“Brilliant service, such efficient friendly and helpful staff, would highly recommend.”
Holcombe. November 2017
“From first contact with Emma to prompt delivery of the survey by Richard, we were impressed with both the courtesy and professionalism shown.”
Rode. October 2017
“Excellent service. I was kept informed of progress at all stages and any questions I have had have been answered in full.”
Southville, Bristol. October 2017
“Such a great service. Their communication and thoroughness were fantastic. Would highly recommend them!”
Frome. October 2017
“The phone calls and personal service were outstanding the gentleman was recommended and it was worth waiting for him!”
Frome. September 2017
“From the first phone call to the final report all communications were helpful and professional. All elements of the transaction were made clear and all efforts were made to accommodate our seller who was particularly demanding. The quality of both the verbal and final written reports was excellent. Many thanks. We will instruct this company for any future survey requirements we have.”
Hallatrow, Bristol. September 2017
“The survey report was extremely detailed and helpful. I also appreciated receiving a call immediately after the survey visit with a summary of the key findings. The cost of the survey was reasonable and I didn’t have to wait long for the survey visit.”
Norton St Philip. September 2017
“Searching the internet for a Surveyor is like sticking a pin in a map. I was very lucky to find a company that I would be very happy to use again or recommend to others. I couldn’t fault the level of service, thank you.”
Bath. August 2017
“Great to be able to talk through the survey with Richard at the property which meant no surprises after. Emma is super quick to respond and helpful all the time. I’d recommend Edwin Lake for a quality service.”
Barton Hill, Bristol. August 2017
“The whole process was so smooth. Emma was very helpful in arranging the appointment and guiding us on the type of report we needed. Peter was polite, thorough and the report was completed early! We would definitely use Edwin Lake again.”
Bath. August 2017
“I am so glad that I chose Edwin Lake. The customer service was first-rate. Emma was amazing on the phone and really helped me to feel like I was in safe hands. She was also very helpful and accommodating when the goalposts kept shifting. The depth of Peter’s expertise and local knowledge was apparent throughout the report which highlighted issues that had been missed the last time the house was surveyed. He also helped me to resolve issues arising from the report, taking the time to advise me by phone several times at no extra cost. I wholeheartedly recommend them.”
Frome. August 2017
“Great communications, clear & very informative surveys and easy to deal with. Very impressive!”
Claverton, Bath. June 2017
Peter, I just wanted to thank you for the RICS HomeBuyer Report that you conducted for me recently. I have been advised that I am lucky you picked up the possible flying freehold issued. I understand that this is something that could easily have been missed and I am grateful to you for your thoroughness, expertise and local knowledge.
Frome. July 2017
“We received an excellent, thorough report and prompt, useful replies to our subsequent queries. Couldn’t ask for more than this, thank you.”
Bath. July 2017
“We are so happy with our choice of surveyor. Edwin Lake were so efficient, helpful and professional. I would recommend to any new house buyer!”
East Harptree. July 2017
“Extremely professional and helpful at all times. Would highly recommend Edwin Lake Ltd to anyone who needs a survey. As a first time purchaser I found the Homebuyers survey very helpful and informative in the decision making process.”
Frome. June 2017
“Edwin Lake have been great all the way through and so helpful. The survey report is presented very well. We would definitely use them again.”
Devizes. June 2017
“Emma and Richard could not have been more pleasant or helpful. Their service is head and shoulders above that of other professionals I have encountered during this process. I would not hesitate to give them the highest recommendation.”
Bristol. May 2017
“Very thorough and reasonably priced report both verbal and written.”
Westbury. May 2017
“I wanted a thorough survey of a 1970’s building that had been rented out for some time and was in an area where I wanted to be satisfied that the structural integrity of the property was sound. Before, on the day and subsequently, I have received excellent verbal reporting and discussion and a thorough report, including a follow-up site visit to review a key detail.”
Corsham. April 2017
“The service provided by Edwin Lake was friendly and efficient from the time I made contact to the point that the homebuyers report was delivered. The verbal update on the day of the survey was very useful and informative. A great service from start to finish.”
Bath. April 2017
“Good telephone discussions to define the survey requirements and give personal feedback.”
Bath. April 2017
“Service was great, especially Emma in the office; very efficient and kind and helpful! Richard from Edwin Lake was great. He spent a significant amount of time discussing the property with me during his site visit which was very useful indeed. The report was detailed and insightful. I will definitely recommend them to friends.”
Fishponds, Bristol. March 2017
“I was very impressed with the thoroughness of the report and the follow up communication. Mr Richard Lake and his PA, Emma Baker were very professional and helpful in all their communication. I would absolutely recommend the firm to others.”
Brislington, Bristol. March 2017
“Edwin Lake were suggested by our solicitor, we have moved a few times and found this company the most approachable and professional surveyor we have ever used. We would recommend Edwin Lake services to family and friends. The service received from not only Richard but his PA was exceptional.”
Bath. March 2017
“A great, helpful and friendly service. I would certainly recommend the team. Thanks.”
Hawkesbury Upton, Badminton. February 2017
“From my very first conversation when I phoned Edwin Lake Ltd to make some general inquiries re: building surveys, Emma’s instantly lovely warm but professional manner on the phone gave me the confidence in the company to book a survey straight away. She was very helpful, knowledgeable and efficient, answering all my questions, always getting back to me promptly, as promised. Richard carried out the survey and made it clear I could call him with any questions, which I found very reassuring. The report was thorough, he was equally helpful, friendly and professional when I did call him, answering my questions thoroughly, giving me time and not rushing me. I am extremely pleased with every aspect of the service received including the reasonable price of the Homebuyers Report . Without hesitation, I would recommend Edwin Lake Ltd! Thank you so much for making this part of the flat buying process stress free.”
St Pauls, Bristol. February 2017
“Thank you for the survey you carried out for me recently. I appreciated the care and attention to detail you put into the Home Buyer Report including the photos highlighting particular issues. It was very helpful to be able to speak to Richard in person while he was still at the property and for him to answer my specific concerns.”
Frome. February 2017
“Brilliant service! Have used them before and thought their service was high quality. Would definitely recommend them.”
Westbury-on-Trym, Bristol. January 2017
“Saved me A LOT of money. Thank you Richard!”
Upton Cheyney, South Gloucestershire. January 2017
“Edwin Lake were quick and professional from start to finish. They made the whole process easy and without stress. This is why my wife and I have used Edwin Lake on more than one occasion and will continue to do so in the future.”
Mangotsfield, Bristol. January 2017
“An excellent recommendation from colleagues, and I will now be recommending to others myself. I had a full survey carried out, and subsequently pulled out of the purchase. As I had been fully satisfied with the service of Edwin Lake Ltd, I used them again for a survey on another property, and I am happily now proceeding with the purchase.”
Fishponds, Bristol. December 2016
“A very thorough, efficient and friendly service backed up by an excellent report which enabled us to identify issues and give us peace of mind for the Grade II property we were purchasing.”
Bath. December 2016
“Friendly, efficient service. Good value for money and a comprehensive report.”
Bathampton, Bath. December 2016
“Detailed survey and helpful after sales. Would recommend.”
Oldland Common, Bristol. December 2016
“My request was handled in a prompt, professional manner. I am totally satisfied with the advice given.”
Bath. December 2016
“Very prompt service and really helpful to get verbal feedback and our specific questions answered on the same day.”
Redland, Bristol. November 2016
“Fantastic service from the first time I spoke to the company. Very friendly and helpful. Would definitely recommend.”
Filton Park, Bristol. November 2016
“Very thorough, great customer care.”
Chew Stoke, Bristol. October 2016
“Great value for money and excellent thorough report. No stone was left unturned!! All was explained extensively in a clear way. Great service.”
Bath. October 2016
“I was very happy with the HomeBuyer report on our property which gave us a clear idea of the condition of the property. It was also really helpful to have information on which areas would need to be maintained or replaced in the future.”
Keynsham, Bristol. September 2016
“A pleasure to work with – the report was carried out quickly and was extremely thorough, using easy to follow terminology. Thank you!”
Lower Weston, Bath. September 2016
“We arranged our service through Edwin Lake, calling the office one evening to enquire. Emma who answered the call was lovely, so friendly and helpful that i decided to book the survey straight away! We had a choice of getting either email or verbal feedback on the day of the survey, and received our report within a few short days of the survey. Richard then contacted us to discuss everything in depth and answered all of our questions, giving us the confidence to proceed with our purchase as first time buyers. We would recommend Edwin Lake without reservation – thank you for making everything so easy for us!”
Bradley Stoke, Bristol. September 2016
“Very pleased with the level of detail and time spent discussing any problems.”
Combe Down, Bath. August 2016
“Excellent service, went above and beyond their service to help me complete the sale of my property. 10/10 to Emma for the friendly service and quick response.”
Paulton, Bristol. August 2016
“Very helpful and efficient service, both in terms of the admin and the survey report. Report very thorough and easy to understand.”
Kingswood, Bristol. August 2016
“A really good experience from start to end, very informative and helpful advice given.”
Bradford-on-Avon. August 2016
“Taking the plunge on an old property can be quite daunting but Richard was very thorough and allowed me to accompany him through the property to explain things. The Building Survey report was invaluable and means we can move into our new home without our heads in the sand. Thank you!”
Chew Stoke, Bristol. August 2016
“Quick to respond and provided a very friendly service. The report was thorough and exactly what we were looking for to help make our decision.”
Bath. July 2016
“Great service, very quick and efficient!”
Kingswood, Bristol. July 2016
“Faultless service. Richard was most helpful from the outset; conducting a brief external inspection before we committed to making an offer following up with the full Home Buyer survey. He emailed a summary of his findings whilst we were out of the country and talked us through the full report (which was comprehensive and well presented) on our return. A highly professional and friendly service fully coordinated throughout by Emma in the office.”
Bath. July 2016
“Excellent service – helpful, friendly, and made the entire process very easy.”
Frome. July 2016
“I would highly recommend using Edwin Lake. As first time buyers buying in a listed building, Richard and Emma took the time to answer many questions, patiently and comprehensively.”
Bath. June 2016
“Fabulous service, very thorough feedback.”
Freshford, Bath. June 2016
“Thanks very much Richard – you helped us to understand what state the building was in and to make informed decisions accordingly. Thanks for taking the time to walk round the property with us and talk things through!”
Bristol. June 2016
“I have now had two building surveys from Edwin Lake and have been very impressed with both. The value for money has been excellent and the reporting was very thorough. Richard was more than willing to answer any questions I had and explain any issues further. I have already recommended Edwin Lake to friends and I will continue to do so in the future.”
Bradford-on-Avon. May 2016
“I have used the company several times and I cannot fault the excellent service that I have always received. They are always professional with an additional personal touch. The prompt verbal discussion, explanation and information regarding the report is a bonus and the following written report is easier to comprehend. I have recommended their services to others who have been as pleased as I am with their services.”
Pill, Bristol. May 2016
“Very impressed. Quick response following initial enquiry. Friendly and helpful surveyor and his assistant Emma was brilliant too. Really appreciated the time Richard gave me on the day, giving me a walk round.”
Bath. May 2016
“We needed a quick turn around for a homebuyers report and Edwin Lake were so helpful and quick to respond. This was the first property my husband and I had bought so we needed some guidance which Emma and Richard were very willing to help with. The report was done within a couple of weeks and was very thorough. A fantastic company, would highly recommend to anyone needing a homebuyers report.”
Peasedown St John, Bath. April 2016
“Edwin Lake were extremely helpful from start through to finish. As a first time buyer I received extensive, helpful advice on the phone about which product to pick, whilst reserving a date for the survey to take place ASAP. Richard called me after the survey, taking me through the major points in a friendly and easy to understand manner. We received the written report on time, which was written in a detailed, clear manner. Richard has been brilliant at communicating with us on the phone and offering his professional advice whenever requested. I couldn’t be happier with the service we’ve received and would definitely recommend to others, and use Edwin Lake again in the future.”
Redfield, Bristol. April 2016
“We were extremely impressed with the service we received from Edwin Lake. Emma was always quick to respond to our queries and the survey was carried out exactly on schedule with no issues. It was extremely useful having Richard call us straight after the survey to talk us through his initial findings, and his comprehensive and well-written report came through just a few days later. An excellent service, thank you.”
Easton-in-Gordano, Bristol. April 2016
I found Richard Lake’s building Survey report to be very efficient, thorough and helpful. His direct telephone advice also gave me greater confidence in the decisions I had to make regarding the property purchase. Would very much recommend.”
Frome. March 2016
“It takes a lot for me to write a review as I’m usually satisfied but rarely impressed. However, the service from Emma and Richard at Edwin Lake has been exceptional. The service has been perfect, fast, friendly, efficient and person. The survey was incredibly thorough and puts our last survey to shame! Being able to speak directly with Richard to go over the survey added extra clarity and I actually learnt a lot about Georgian houses. I wouldn’t hesitate to recommend and have already engaged Edwin Lake’s services again.”
Bath. March 2016
“Richard was excellent throughout the whole process. He and his secretary explained in detail the differences between each report and often responded quickly to emails outside of work hours. This service was very thorough, with Richard calling before and after the survey to ascertain if we had any concerns and discuss the report, respectively. The service was very friendly, and fantastic value for money with a January discount. I would recommend Edwin Lake Ltd to anyone in the area looking to purchase a property.”
Chipping Sodbury, Bristol. March 2016
“Very impressed with the quality of service from Edwin Lake. They gave a thorough verbal report immediately after visiting the property which was swiftly followed by the written version. Both times the surveyor was keen to carefully explain his work, answer any questions, and even make helpful suggestions. Have already recommended.”
Knowle, Bristol. February 2016
“I was very impressed with the service provided by Edwin Lake, they were quick to respond to all our communications and the survey itself was scheduled in a timely manner. The report provided was very useful and the call to discuss the findings was much appreciated. The overall service was excellent and it was good to know they were there to any any of our questions should we of had any further queries.”
Bedminster, Bristol. February 2016
“The report was excellent and I would not hesitate to use your services again when I find a new property.”
Radstock. January 2016
“Excellent service throughout and a very comprehensive survey.”
Bath. January 2016
“Absolutely fantastic business. Both Emma and Richard were very polite, helpful and friendly. Always answered the landline/mobile promptly and were always happy to answer any of my questions. Homebuyers survey was carried out within a week of booking and the report less than 5 days later. Excellent and quick service. Report was well set out and easy to understand. I would highly recommend Edwin Lake Ltd especially Emma and Richard. Thanks again for all your help.”
Yate, Bristol. January 2016
“Very impressed with thorough Building Survey report and the excellent support we received from Richard Lake.”
Wellow, Bath. December 2015
“Found the report to be practical and comprehensive. The telephone call immediately after the survey was most helpful and prepared us for what we then received. Our questions afterwards have been handled as efficiently and practically as the the rest of the service.”
Bath. December 2015
“Great service from the moment I called through to receiving the survey. Communicated well throughout the process keeping us updated and great call before survey to find out our needs. A clear detailed survey coving all we needed and more.”
Knowle, Bristol. December 2015
“I found Mr Lake very helpful and complete in both his oral and written report. He highlighted all the points of concern and has enabled us to move with confidence.”
Mells. Somerset. December 2015
“An extremely fluent and friendly service, which provided a detailed and well communicated report.”
Easton, Bristol. December 2015
“Having researched at least 5 companies for my valuation, I was scoring each company on attitude, price, time slot flexibility, general manners, etc etc. Although Edwin Lake was the most expensive company, Emma won me over in all aspects. She made me feel like it was ok to ask silly questions. The follow up wasn’t too quick to seem eager or pestering, but long enough to give me room to breathe. Thank you for your excellent customer service and care.”
Headley Park, Bristol. November 2015
“Excellent service from Emma and Richard. And very useful, detailed report. Thank you.”
Clifton Wood, Bristol. October 2015
“I felt the service was thorough and personal. Communication was supportive and informative.”
Frome. October 2015
“Outstanding service from start to finish. Our valuation report was produced for us to meet an urgent need and delivered inside of 48 hours. When a change was requested it was actioned and a new report delivered inside an hour. Thoroughly recommend to anyone.”
Peasedown St John. October 2015
“I have no hesitation in recommending Edwin Lake Ltd. They have completed a number of surveys for me and each time the attention to detail and level of service has been exceptional. I trust their judgement and value their insight.”
Bath. October 2015
“Very friendly and helpful. We really liked the telephone call on the day of the survey through which we were given an indication of the findings, along with the opportunity to call the surveyor to discuss anything we were unclear about.”
Bath. September 2015
“We were very pleased with the comprehensive report which we received from Richard and felt everything included in the full building survey was very good value for money. Both Richard and Emma have been extremely professional and helpful throughout the process. We would most definitely recommend their services to others in the future.”
Knowle, Bristol. September 2015
“Great service. Excellent communication throughout, very thorough survey.”
Bristol. September 2015
“I will be recommending Edwin Lake to all family and friends who are looking for a chartered surveyor. I was extremely happy with the speed in which we had the house surveyed and the general care and attention with the office. We have use Edwin Lake twice because of this and I will be going back in the future. Thank you very much again.”
Horfield, Bristol. September 2015
“What a fantastic service, from all members of the team, the secretary is so thoughtful and thorough. The surveyor has an incredible attention to detail and really listens to your queries and questions. All aspects of the service were personalised, clear and informative. I was overseas at the time and the whole process was managed seamlessly and in superb time. I am so grateful for their work during what could be a stressful process.”
Frome. August 2015
“The service was faultless, we were very pleased from the first call to the follow up of survey report. After calling several surveyors prior to Edwin Lake, I was pleasantly surprised by the efficiency and helpfulness of Emma and Richard. Very thorough reporting and no question seemed too much trouble. Would highly recommend and would certainly use their services again.”
Upper Swainswick, Bath. August 2015
“Very prompt service and pleasant people to deal with. The building survey is very thorough but still clearly presented. They took care to make sure we understood what the issues with the property were and how to manage them. I would highly recommend Edwin Lake Ltd.”
Burton, Chippenham. August 2015
“I was so impressed by how swiftly Emma and Richard organised and undertook my home buyers report. Having the opportunity to meet Richard at the property really helped me understand the content of the report.”
Knowle, Bristol. August 2015
“Excellent service, fast turnaround and couldn’t have been more helpful. Thanks.”
Bedminster, Bristol. August 2015
“I instructed Richard Lake of Edwin Lake Ltd after finding the company’s website on Google. From the moment of my first phone call with his secretary, I found the whole experience of dealing with the firm extremely easy. The inspection, verbal feedback and written report all took place quickly. The report was informative and has proved useful in the house purchase process.”
Bristol. July 2015
“Many thanks to Richard for taking so much time and trouble. His understanding of old houses, especially damp issues, was invaluable. The report was long and detailed, and he went to great trouble to talk us through queries and options at every stage. Highly recommended.”
Bradford-on-Avon. July 2015
“We are repeat customers of Edwin Lake Ltd for many good reasons. Richard produces sound, detailed professional reports which are incredibly thorough and reliable. Thanks to Richard’s reports we have 100% confidence that we are going in to our house purchase knowing absolutely everything there is to know about the house! Perfect.”
Combe Down, Bath. July 2015
“I was introduced to Edwin Lake Ltd after being let down by another company on a house survey. Myself and my partner couldn’t have been happier with the survey that was conducted and the professional manner and speed with which it was presented to us. Although initially being let down by others caused us a number of issues. Edwin Lake Ltd solved all of these worries and proved to be a real blessing in disguise. I would recommend them to anyone who needs a thorough and professional survey completed.”
Southwick, Bath. July 2015
“Extremely efficient and very helpful. Phone call giving information prior to receipt of Survey was very useful. A friendly, helpful service – I do not think it could be improved upon.”
Frome. July 2015
“I have used Richard Lake of Edwin Lake on several occasions to undertake Surveys for me and always found his service exemplary providing a very professional service. Again many THANKS Richard and his team.”
Bath. July 2015
“Very good service, very friendly & pleasant. Easy to communicate with. Would recommend.”
Bath. July 2015
“Quick, informative, with detailed oral feedback and easy to keep in touch with.”
Southville, Bristol. June 2015
“Brilliant service, very flexible and prompt report. Competitively priced.”
Bristol. June 2015
“Excellent service we couldn’t fault. We now feel confident about the property we are purchasing and the work that needs to be done. Richard was excellent at also commenting on areas which we propose to change within the house and extension plans, advising what would work structurally. Thank you to Richard and Emma for all your help and excellent follow up service.”
Hinton Charterhouse, Bath. June 2015
“Very clear explanation of services offered. Good phone advice before and after survey. Very clear report.”
Henleaze, Bristol. May 2015
“The company provided us with an excellent level of personal service. The surveyor called to find out if we had any particular concerns regarding the property prior to his inspection, and we received a lengthy call after his inspection with a summary of his findings.”
Bath. May 2015
“Efficient, informative, friendly service at a very good price.”
Bristol. May 2015
“Efficient service from start to finish – once we had instructed Edwin Lake Ltd they simply did the rest – from booking the survey with the relevant parties to delivering a very comprehensive and informative report. I would not hesitate recommending the service offered by Richard, with the fantastic support of Emma.”
Upton Cheyney, Bristol. May 2015
“Excellent service provided by the team at Edwin Lake. Very professional and experienced. Recommended.”
Downend, Bristol. May 2015
“The service that I received was impeccable, faultless, speedy and thoroughly efficient. I have used them twice. I would use them again and would highly recommend others to use the company. They were very approachable and constantly kept me informed and updated.”
Pill, Bristol. April 2015
“Our enquiry was handled with professionalism and in a friendly & helpful manner from the initial telephone enquiry. We wanted a surveyor with experience in a particular type of construction and Edwin Lake were able to provide that. The report was very thorough and useful – giving us practical and realistic recommendations. Richard talked us through the key points of the survey and advised us where appropriate of what actions were needed and enabled us to discuss issues with our solicitor with all the facts to hand. The survey was money well spent and meant we progressed with the purchase feeling well informed. We would highly recommend Edwin Lake and will certainly use their services in the future.”
Stoke Bishop, Bristol. April 2015
“Edwin Lake Ltd provided us with a fast service, with clear fees and were very professional and helpful during the whole process.”
Paulton, Bristol. April 2015
“I would highly recommend Edwin Lake, they were really helpful at explaining everything beforehand, including the process, prompt at sending the report and giving a phone call after the valuation to discuss things personally.”
Bristol. April 2015
“Excellent professional, comprehensive and speedy service.”
Bath, March 2015
“The Homebuyers Report was extremely useful with just the right amount of detail. I was very impressed by the service with Richard making himself available over the phone to answer any outstanding questions. Highly recommended!”
Bath. March 2015
“The report was very helpful in identifying the pros and cons of the property. Richard was very kind and he gave me very good advice on dealing with the problems. Absolutely satisfied with the service and definitely recommend it. ”
Bath. March 2015
“This has been the best experience we’ve had of getting a survey carried out on a house – thank you! We really appreciated the opportunity to mention our concerns to Richard before the survey and then having the chance to hear his response by phone as well as in the formal report. And thanks too for suggestions of who might be able to carry out some of the necessary work.”
Bath. March 2015
“Great personal service with ample time given to answer our questions. Would highly recommend.”
Weston-Super-Mare. March 2015
“I was very happy with the work undertaken on my behalf by Edwin Lake Limited. I was telephoned from the surveyed property at the time of the survey ; given a further verbal report soon afterwards, and a very comprehensive written report within the promised timescale.”
St George, Bristol. March 2015
“This is the second time that Richard has undertaken a survey on our behalf. His thoroughness and attention to detail have given us a great degree of confidence in our home. He has always been willing to answer any follow-up questions and explain anything we are unsure of however small. We are very glad that we found Edwin Lake, and have recommended Richard to our friends.”
Downend, Bristol. March 2015
“Very pleased with both surveys Richard has done for me. He is flexible and professional, always willing to give a verbal update before the report is written, and to discuss it afterwards. Am about to commission him to do another.”
Bath. February 2015
“Excellent service – both the report itself, and follow up.”
Frome. February 2015
“We had a Home Buyer Survey carried out by Edwin Lake on the property we are purchasing. The survey was arranged quickly and without hassle, they contacted the estate agents directly. Once the survey was carried out we received a detailed report by phone from Richard, a few days later I received the paper report. This was in depth and thorough, however using terms which were easy to understand for those with no construction knowledge. Overall we were very happy with the service and would recommend.”
Bristol. February 2015
“Both Emma and Richard were very helpful throughout. The survey was completed promptly and was very clear. Each time I contacted Richard or Emma they came back to me very quickly. It was great to talk through the survey to understand the more important points and decide a way forward.”
Bath. February 2015
“This is the third survey that Richard carried out for me, unfortunately the first 2 properties identified concerns that led me to decide not to purchase them. So having them done has saved me a lot of heartache and problems in the future. My final survey identified issues that enabled me to renegotiate the selling price and allowed me to plan for work that needs to be budgeted for in the future. Emma, the receptionist was very professional and responsive to any queries and questions I had, and Richard was very prompt in calling me to discuss my requirements for the property and feeding back information, both during and after the survey had been completed. I found the service provided to be professional, reliable and worth the money spent on the surveys. I would recommend this service to my colleagues, friends and family.”
Bradford-on-Avon. February 2015
“Very impressed by the service provided by both Richard Lake and Emma in the office who was extremely polite and helpful.”
Bath. February 2015
“The service was very thorough and it was very helpful to have been talked through the report in detail.”
Bath. February 2015
“Richard and Emma provided a first-class service from start to finish. Excellent communications and a prompt, comprehensive and extremely useful survey report. Will definitely use Edwin Lake again.”
Winterbourne, Bristol. January 2015
“I was really impressed with the service provided by Edwin Lake. Communication was excellent throughout, with Richard contacting me both before and after the Homebuyer Survey to update me on the outcome, as well as on the progress of the report. The report itself was very thorough and provided useful recommendations on areas that required improving. I would happily use Edwin Lake again. Thank you!”
St George, Bristol. January 2015
“Edwin Lake’s service in carrying out an assessment of somewhat intractable damp problems was professional and comprehensive. I would be happy to recommend their services.”
Darshill, Shepton Mallet. January 2015
“Richard Lake was extremely helpful in phoning us after the damp inspection, and letting us know which was the most serious area that needed treatment. It was extremely thorough and we can’t think of any way it could have been improved.”
Stratton-on-the-Fosse. January 2015
“Edwin Lake provide a very worthwhile service. The home buyers survey they carried out for us was extremely thorough, allowing us to renegotiate the price of the property we were buying. We would highly recommend using them and would definitely use them ourselves again the future.”
Fishponds, Bristol. December 2014
“Efficient and quality service was provided. Constant communication with the surveyor at all times, which gave me an honest and great service.”
Horfield, Bristol. December 2014
“Excellent service, fast turnaround and couldn’t have been more helpful. Thanks.”
Bedminster, Bristol. August 2015
“I instructed Richard Lake of Edwin Lake Ltd after finding the company’s website on Google. From the moment of my first phone call with his secretary, I found the whole experience of dealing with the firm extremely easy. The inspection, verbal feedback and written report all took place quickly. The report was informative and has proved useful in the house purchase process.”
Bristol, July 2015
“Efficient service with polite, approachable staff who explained everything each step of the way & happily answered all my questions.”
Long Ashton, North Somerset. December 2014
“Report was very thorough and Richard took the time to make sure we understood it and outstanding points were dealt with.”
Bath. November 2014
“I was able to book an appointment with Edwin Lake Ltd over the internet. Within two weeks I had a valuation carried out on my property which was accepted by HomeBuy. This allowed me to formally purchase all of my house. Both Emma & Richard provided an excellent service, responding to all my questions perfectly and professionally. I would recommend this company to anyone needing any of their services. Very impressed!”
Mangotsfield, Bristol. November 2014
“As before, a very thorough and helpful report from Richard. Many thanks for everything.”
Redland, Bristol. November 2014
“Very polite, friendly service which met my needs perfectly.”
Redfield, Bristol. November 2014
“I chose Edwin Lake after seeing their website on a Google search, which can always be risky. I am so pleased this proved to be a hit, Emma and Richard were amazingly helpful from day one, always willing to answer any questions throughout the process, so important for a first time buyer who doesn’t really know what she is doing. A massive thank you and I wouldn’t hesitate to recommend them.”
Clifton, Bristol. November 2014
“From the first contact to receipt of the report, the service provided by Edwin Lake Ltd was professional, friendly and focussed on my needs as a client. Both the Valuation and Schedule of Works reports were comprehensive and easy to understand and delivered promptly. I have no hesitation in recommending Edwin Lake Ltd.”
Fishponds, Bristol. October 2014
“No changes. Very efficient. Took time to explain the technical bits in simple terms and for a first time buyer this was really appreciated!”
Bristol. October 2014
“I am very happy with the swift and professional service I received from Edwin Lake. I would recommend it to any of my friends, and have already recommended it to a member of my family on the strength of the service received valuing my flat.”
Bristol. October 2014
“Being a first time buyer, we were quite nervous and overwhelmed. Edwin Lake really helped with this by being 100% understanding to our issues no matter how small and offering a quality of customer service that eclipsed that of other companies/services used. Highly recommend them.”
Paulton, Bristol. October 2014
“Friendly staff, who went above and beyond to provide a great service and post service!”
Bath. September 2014
“We couldn’t have been happier with the service provided by Edwin Lake. From the time of booking, Emma was extremely helpful and efficient. On the day of the survey we met Richard at the property and he took the time to show us the key points. This was incredibly helpful, as it really helped us to understand the report and gave us the opportunity to ask questions. The report itself was very clear and thorough, and now that we have moved in we are using it as a guide to help us prioritise the jobs. Couldn’t recommend Edwin Lake highly enough.”
Fishponds, Bristol. September 2014
“I have just read the report and must thank you again for an excellent and informative document. In the past, I have had a number of Homebuyer’s Reports but yours is definitely the best. It clearly states what is good and not so good about the property. This will allow us to plan for the improvements and necessary maintenance. I am sure that, in the long run, it will save us a lot of money by allowing us to be proactive rather than reactive in looking after the house. Useful advice was given to help our solicitors ensure that essential documentation is provided. Your report allows us to proceed with the purchase from a much more clear sighted position.”
Clevedon. August 2014
“Excellent and professional service, delivered our report under budget. Highly recommended.”
Bath. August 2014
“I was delighted with the service Edwin Lake provided. Richard was very thorough and really went above and beyond spending time with my partner and mother at the property explaining his findings. He also went out of his way to fit me in as soon as possible and his communication was exceptional throughout the whole process. I would not hesitate to recommend him.”
Horfield, Bristol. August 2014
“Richard kept us well informed and gave us a detailed update whilst in the process of carrying out the survey which we found particularly helpful. The service was very quick and we found the report highly informative and the photographs were especially useful. We would certainly use Edwin Lake again in the future.”
Fishponds, Bristol. August 2014
“The team at Edwin Lake are professional and approachable. The perfect match for a person unfamiliar with the processes required for house buying/selling. They took time to answer my questions and I never felt like an imposition. The valuation was completed quickly and thoroughly to a high standard. I will be using Edwin Lake for any further surveys I will need in the future, I cannot rate the experience highly enough!”
Frome. August 2014
“We were very impressed with how thorough our report was. We were also really pleased with Richard, our surveyor, who gave us a good verbal report before the paper one as well as talking us through some of our concerns on various occasions. We have recommended to others. Thanks.”
Kingswood, Bristol. July 2014
“An excellent service – I will recommend Edwin Lake to friends and family.”
Bath, July 2014
“I will not hesitate to recommend you to others, your willingness to provide follow up advice after the initial survey, and accommodating meeting me at the site in the first place, have been very much appreciated. Also your clear advice and recommendations have been excellent.”
Frome. June 2014
“The survey was very detailed and very informative. We received a phone call before and after the survey which was very useful. The explanation both over the phone and the report was very detailed and not hasty which helped us understand better the repairs or maintenance we were going to need with the house. The advice on what to do next was very useful and very helpful as we are first time buyers. Thank you Edwin Lake.”
Frome. June 2014
“Very thorough. The report was comprehensive and apprised us to many issues that we had not previously considered. We found the illustrative photos accompanying the report particularly useful.”
Victoria Park, Bristol. May 2014
“Fantastic service! Very helpful in explaining the contents of the report and any areas that were unknown. Helpful tips and support provided – a service that goes the extra mile! Thank you!”
Bath. May 2014
“Richard Lake completed a survey for us and we were incredibly impressed with the very thorough and detailed report he provided. After conducting the survey, Richard was very helpful in talking certain aspects of the report through with us- he made it clear that he was happy to be contacted by us and we really appreciated the time he took to speak with and correspond via email with us. Richard has previously surveyed other properties for us and we have been consistently impressed with the exceptional service he provides – we will continue to recommend his service to others and will certainly be coming back to Richard next time we need a survey!”
Clifton, Bristol. May 2014
“Richard’s initial survey report was extremely thorough and remains an invaluable resource as we undertake a programme of renovation and improvement to our home. Richard was also good enough to pay us a brief follow-up visit more than a year after the initial purchase to clarify and comment on a particular area of concern which he had raised in his initial survey. I would have no hesitation in recommending Richard’s services.”
Bath. April 2014
“Very very thorough and helpful throughout the entire process.”
Frome. April 2014
“The surveyor Richard Lake was very efficient and thorough, covering all aspects that were required.Many thanks.”
Oldland Common, Bristol. April 2014
“A great service was provided. Richard contacted us on the morning of the survey to discuss the specific points we wished to be investigated. He was also happy to call after the survey was carried out to discuss his initial findings. An extremely detailed report followed. We would not hesitate to recommend Edwin Lake to any other prospective purchasers.”
Whitchurch, Bristol. March 2014
“Very thorough, gave useful suggestions to help me differentiate the urgent from the less urgent work.”
Batheaston, Bath. January 2014
“A very thorough survey, very helpful with the advice and links for other services which we may need.”
Farmborough. December 2013
“Having never been through the housebuying process before we were completely naive as to what we needed to do and anxious about following the process correctly. From day 1 we were offered clear explanations regarding what would be done, why and how that information would be relayed after the survey. Communication from those we have been in touch with at Edwin Lake has always been personal, polite and prompt. The survey itself was carried out in a timely manner and Richard Lake provided us with a thorough verbal report on the day. The Report itself arrived soon after, within the time frame promised and is clearly written. You don’t need a degree in Surveying to understand what is reported or the advice provided. The process, at a time when we are potentially completing the largest purchase of our lives, has proven to be a reassuring one and certainly one that means we go into this purchase with our eyes open and the ability to plan for the future more easily. Thank you.”
Bath. December 2013
“I found your service to be very good. Very thorough, very open to & giving time to my questions & concerns & very approachable.”
Ashton, Bristol. December 2013
“Richard Lake was extremely helpful and we particularly valued being able to discuss report by phone and having the additional photographs he had taken.”
Bristol. December 2013
“Pleasure to deal with you and very happy to recommend you to friends and family.”
Bear Flat, Bath. December 2013
“Both me and my wife are very happy with the Survey, because the Surveyor, Richard Lake, spotted the things we missed and could not even think about. We had discussion by Skype – it’s very useful for us, because we are busy all week long to meet personally. After discussion the Surveyor also sent a lot of useful information on the points we asked him about. All our questions were answered.”
Bath. December 2013
“The response to our initial query was very quick and we greatly appreciated being contacted before the survey was undertaken. This allowed us to highlight areas of the property that we wanted specific feedback on. We also appreciated being contacted after the survey was completed and after we received the report. This enabled us to talk through the report with Richard and gain a better understanding of the more technical matters. Overall, a great service..”
Southville, Bristol. December 2013
“An extremely thorough and considered report, presented in a very readable, helpful way. I was left in no doubt as to the surveyor’s experience and professionalism.”
Bath, December 2013
“Richard’s company was the only one that sent me sample copies of the reports, which I found very helpful. I was also very grateful to be able to walk around the property with Richard, so that he could point out various things. On the whole, a very professional service.”
Totterdown, Bristol. December 2013
“Richard was superb throughout the process. Not only was he able to perform the survey the day I after I spoke with him but he provided me with a comprehensive update verbally after carrying out the survey on the day. He was able to give good practical advice which was vital for me to understand the potential cost of work required. I would thoroughly recommend Richard to others..”
Bath. November 2013
“Excellent chartered surveyor. A true professional, in the strict sense of the term. Richard responded quickly, took the job seriously, completed a thorough survey and provided a comprehensive report together with verbal advice. The survey was extremely useful: it helped me understand what needed updating and also enabled me to renegotiate down the price of the property following.”
Larkhall, Bath. October 2013
“Richard juggled his diary to fit me in very quickly to help with the buying process. It was a very easy and simple process.”
Elton Road, Bristol. October 2013
“Following the issue of the report, the ongoing support and information provided by Edwin Lake Ltd. has been excellent.”
Totterdown, Bristol. October 2013
“When selecting a professional via the internet one is never sure of what sort of person you will get but as we knew no surveyors in the Bath area we had little choice but to go down that route. I have to say that we have come up trumps in asking you to do the survey for us and you may like to know that we were influenced in our choice by the excellent quality of your web-site. Throughout you have been very easy and pleasant to deal with and you have clearly done a full and professional survey which gives us confidence in continuing with our purchase. You have kept us fully in the picture and your telephone call when you had finished the survey was very informative and reassuring. All in all a first class job and we are very grateful for what you have done. Should the situation arise we would have no hesitation in using you again or recommending you to others.”
Bath, October 2013
“Extremely thorough, prompt and worthwhile service, which has probably saved me a good deal of money.”
Frome. October 2013
“We were fully communicated with and in a very nice manner.”
Oldfield Park, Bath. September 2013
“Provided early advice about the type of survey that would most likely suit my purpose and then executed it efficiently. Easy to do business with.”
Bath. September 2013
“I really appreciated the phone call to update me on the condition of the property while the survey was taking place. It gave me a chance to ask questions and it was great to get the heads up so the content of the report wasn’t a surprise. Thanks for all your help!”
Southville, Bristol. September 2013